Case Study: Allianz Insurance plc achieves improved claims visibility, analytics and standardized claims handling with Guidewire ClaimCenter

Allianz Insurance plc - Customer Case Study

Allianz Insurance plc, one of the UK’s largest general insurers and part of the global Allianz Group (about 142,000 employees serving roughly 78 million customers in 70+ countries), needed a modern claims platform to improve visibility into claims operations, enhance data analytics and reporting, and standardize claims-handling across personal and commercial lines.

To address this, Allianz deployed Guidewire ClaimCenter™ to supplement its existing claims systems. The implementation provides a contemporary technology backbone that improves operational visibility, strengthens analytics and reporting, and standardizes processes—helping Allianz enhance customer service when handling claims and complement its legacy systems.

Allianz Insurance plc

Graham Gibson

Claims Director