Case Study: Caixa Seguradora achieves digital transformation and unified core insurance operations with Guidewire InsuranceSuite and Guidewire Digital

Caixa Seguradora - Customer Case Study

Caixa Seguradora, the fifth largest insurer in Brazil and a joint venture between CNP Assurances and Caixa Econômica Federal, serves more than 11 million customers with over 40 insurance and pension products. Facing the need to modernize core operations and accelerate its digital strategy to support future growth, the company sought a unified platform for underwriting, policy administration, claims, billing, and customer data.

Caixa Seguradora selected Guidewire InsuranceSuite and Guidewire Digital to standardize and modernize its core systems—covering underwriting, rating, policy administration, claims, billing, and client data management—and to drive its digital initiatives. Guidewire’s international reputation, successful implementation track record, and local experience in Brazil were key factors; the new platform is intended to form the foundation for the company’s growth while helping it continue to deliver dependable coverage to policyholders.

Caixa Seguradora

Dominique Dieuzaide

Chief Information Officer