Case Study: QBE North America achieves consolidated, scalable claims processing with Guidewire ClaimCenter

QBE North America - Customer Case Study

QBE North America, the U.S. arm of global insurer QBE Insurance Group, serves commercial, personal and workers’ compensation lines from its New York headquarters. Facing a fragmented claims environment across multiple platforms, the organization needed a single, scalable and configurable claims system to simplify processing and keep pace with growing business and customer demands.

QBE standardized on Guidewire ClaimCenter for the majority of its U.S. property/casualty lines, consolidating disparate claims platforms into one system. The rollout streamlined claims workflows, delivered a more configurable and scalable foundation to support growth, and positioned QBE to improve operational efficiency and customer service.

QBE North America