Case Study: The Wawanesa Mutual Insurance Company achieves modernized operations and faster broker and customer service with Guidewire InsuranceSuite

The Wawanesa Mutual Insurance Company - Customer Case Study

The Wawanesa Mutual Insurance Company is one of Canada’s largest property and casualty insurers, operating across nine provinces and in California and Oregon, with CA$4.7 billion in assets and over 1.8 million policyholders. After deploying Guidewire ClaimCenter® in 2011, Wawanesa sought to modernize systems and transform business processes by adding PolicyCenter and BillingCenter to gain real-time functionality, built‑in best practices, greater flexibility, and better tools for servicing brokers and customers.

Wawanesa implemented Guidewire’s InsuranceSuite—expanding from ClaimCenter to include PolicyCenter, BillingCenter, Guidewire Live Analytics, Guidewire Digital and add‑on modules—building on the positive ClaimCenter experience and Guidewire’s responsive partnership. The result was a modernized platform that streamlined operations, improved responsiveness to brokers and customers, and increased agility through cohesive, real‑time functionality and industry best practices.

The Wawanesa Mutual Insurance Company

Ken McCrea

President and Chief Executive Officer