Case Study: PURE High Net Worth Insurance Company (PURE) achieves rapid, modern, and leakage‑reduced claims operations with Guidewire ClaimCenter

PURE High Net Worth Insurance Company (PURE) - Customer Case Study

PURE High Net Worth Insurance Company (PURE) is a specialty property and casualty insurer serving high-net-worth individuals and families, offering high-value homeowners, private fleet auto, personal excess liability, and jewelry & art coverage. To meet its mission of uncompromising quality and service, PURE needed a proven, modern claims system that could support end-to-end processes, control adjusting practices to reduce leakage, and be quickly deployable and flexible across technology platforms.

PURE implemented Guidewire ClaimCenter (with Guidewire Live Analytics) to provide a modern claims foundation and automated business rules that streamline adjusting, reduce leakage, and improve member service. The solution was live within six months—operational before their first claim—and offers rapid flexibility to change the user interface, business rules, and data model, yielding time and cost savings as the business grows.

PURE High Net Worth Insurance Company (PURE)

Bob Khosropur

Vice President, Claims