Case Study: Portage Mutual Insurance modernizes claims operations and enhances customer experience with Guidewire ClaimCenter

Portage Mutual Insurance - Customer Case Study

Portage Mutual Insurance, a Canadian property and casualty insurer founded in 1884, offers a broad range of personal, commercial and agricultural products through 500+ independent brokers and multiple branch and claims offices across the country. Facing an aging claims platform, the company launched a legacy-system replacement initiative to modernize claims handling for its commercial and personal lines.

As the first phase of that strategy, Portage Mutual selected Guidewire ClaimCenter for its rich out-of-the-box functionality and proven North American implementation track record. ClaimCenter provides a modern claims-management platform that streamlines operations, enhances value for the claims organization and improves the overall experience for employees and customers.

Portage Mutual Insurance

John Mitchell

President and Chief Executive Officer