Case Study: Bear River Mutual Insurance Company achieves a single source of truth and faster, more efficient claims handling with Guidewire ClaimCenter

Bear River Mutual Insurance Company - Customer Case Study

Bear River Mutual Insurance Company, the fourth-largest personal-lines writer in Utah, needed to replace its internally built legacy claims system to uphold its "Where Values Count" promise of high service and low premiums. After evaluating whether to build or buy, the company sought a modern, web-based, end-to-end claims platform to improve efficiency, cost-effectiveness, and customer service.

Bear River selected Guidewire ClaimCenter as its new claims system; when deployed it will be the single system-of-record across all lines of business, replacing the legacy system. ClaimCenter delivers the functionality, flexibility, and processing capabilities to capture and quickly access information from multiple sources, enabling faster, more consistent claims handling and improved service for business users.

Bear River Mutual Insurance Company

Kathy Jensen

Vice President - Claims