Case Study: Mississippi Windstorm Underwriting Association achieves scalable, cost‑saving operational efficiency with Guidewire InsuranceNow

Mississippi Windstorm Underwriting Association Improves Operational Efficiencies with Guidewire InsuranceNow

The Mississippi Windstorm Underwriting Association (MWUA) is the state-created insurer of last resort for coastal Mississippi, covering roughly 31,000 residences. MWUA struggled with a costly, inflexible, on‑premises, custom insurance system that was hard to maintain, lacked deep P&C expertise, and could not scale to handle the large user spikes that accompany storms.

After a competitive RFP, MWUA implemented Guidewire InsuranceNow, a cloud-based, all‑in‑one policy/claims/billing platform, in 12 months with integrations and data migration. The new system auto-scales for catastrophe-driven demand, streamlined agent submissions through a self‑service portal, enabled electronic mortgage notifications, reduced maintenance burden, sped quoting and training, and delivered measurable time and cost savings.

Mississippi Windstorm Underwriting Association

Joe Shumaker

Manager