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Visit WebsiteHow One Small Business Made Retargeting Ads that Earned a 3,879 Percent ROI
1250Ships
Chris Daley
Founder
Mailchimp
Mailchimp is an AI powered marketing automation platform designed to help growing businesses and mid market brands scale with confidence. Our all in one solution empowers marketers with advanced automation, audience segmentation, and data driven insights to drive engagement and revenue. With over 11 million users worldwide, Mailchimp delivers enterprise grade marketing tools without the complexity, enabling teams to create highly personalized, multi-channel campaigns that convert. Our platform integrates with over 300+ apps and services, centralizing customer data to provide smarter recommendations and predictive analytics set optimize marketing performance As part of Intuit, we offer best in class support, ensuring businesses get the strategic guidance they need, whether AI powered recommendations or expert human assistance. From growing startups to established brands, Mailchimp helps businesses turn data into action, customers into loyal advocates, and marketing into measurable growth.
Case Studies
Showing 194 Mailchimp Customer Success Stories
How 17th Street Athletic Club used multiple channels together to grow their audience and recruit new members
17th Street Athletic Club
Marissa Axell
Fitness Coach
How AdHoc Presents Grew Their Audience by 93%
AdHoc
Morgan Schaffner
Marketing Manager
How to Fall Back in Love With Your Email Marketing
Aeolidia
Arianne
Founder
How using the drag‑and‑drop feature helps the vintage outerwear company master their messaging
Alps & Meters
Nick Sapia
Chief Digital Officer
AnnexCore - Customer Case Study
AnnexCore
Heral Patel
Founder
How a multi‑instrumentalist and product designer is using the email designer to build his brand
Artiphon
Mike Butera
Multi-instrumentalist And Product Designer
The Benefits of a Strategic Remerchandising
At Freddie
How Azalea San Francisco is using this marketing tool to drive sales and stay relevant
Azalea San Francisco
Corina Nurimba
Co-Owner
How Babiators Boosted Brand Loyalty
Babiators
Molly Fienning
Co-Founder
How a Lifestyle Brand Makes Lasting Connections with Welcome Emails
ban.do
Sarah Wilson
Ecommerce Director
How Batch Stays Relevant to Their Target Market
Batch
Rob Williams
Co-founder
How Bee’s Wrap Calls Customers to Action
Bee's Wrap
Sarah Kaeck
Bee’s Wrap
How Ben Medansky’s Business Survived a Natural Disaster
Ben Medansky Ceramics
How BetterSpaces Landed New Customers Amid a Year of Upheaval
BetterSpaces
Janera Soerel
Director of Business Development and Client Management
How BioRepublic Turns Sample Campaigns Into Money
BioRepublic
Paolo Mentonelli
BioRepublic
Blabla Kids, Learn How They Found Success Remarketing Blabla Dolls
BlaBla Kids
Susan Pritchett
Founder
How Blink Built Its Business with Email Automation
Blink
David Laubner
Head of Digital Marketing and E-commerce
How Digital Impulse gets creative with content to help increase open rates and leverages social media tools as part of an overall marketing strategy
BoneHaüs
Andrew Kolidas
The Big Prize
How the owners have used the automation to build their audience
Brooklyn Slate
Sean Tice
Brooklyn Slate
The Brother Moto team share how they deliver an experience that motivates members to keep coming back for more
Brother Moto
How Captar Alunos doubled its client roster with automations
Captar Alunos
Paulo Prudencio
Marketing Manager
How Simon Ogwang Got Back to What He Loves
Centre For Adolescent Reproductive Health
Simon Ogwang
Founder
Cheese Grotto - Customer Case Study
Cheese Grotto
Jessica Sennett
Founder
Selling in Email Happens Through Stories
Chimp Essentials
Paul Jarvis
Co-Founder
How Chuice Educates Consumers About Their Product
Chuice
Sujit Sharma
CEO and Physician
Visual Merchandising Tips From Click! Design that Fits
Click! Design That Fits
John
Owner
Copy Hackers - Customer Case Study
Copy Hackers
Joanna Wiebe
Co-Founder
How Creature Comforts Brewing Co. turns their internal staff communications into external success with customers
Creature Comforts Brewing Co.
Chris Herron
Co-Founder and CEO
How the jewelry designer's strategy creates a seamless e‑commerce experience while looking polished and professional
Cynthia Rybakoff
Cynthia Rybakoff
Jewelry Designer
How Digital Impulse Maximizes Automation
Digital Impulse
Chapin Bennett
Digital Impulse
How Dirty Girl Produce Uses Customer Journey Builder to Meet Shoppers Where They Are
Dirty Girl Produce
Joe Schirmer
Dirty Girl Produce
How Málaga, Spain‑based agency Disruptivos helped Pedrita Parker capitalize on her social media success and refine her digital marketing strategy
Disruptivos
Javier Moral
Disruptivos
How Earl of East Reaches Their Audience With Value‑Added Content
Earl of East
Eastmont Group - Customer Case Study
Eastmont Group
Mike Gottfried
Eastmont Group
How Elk Head Targets Their Best Customers
Elk Head
Garrett Hilgendorf
Designer
From Cellar to Cyberspace: A Delicate Balance for a Boutique Brand
Elkfox
Strong, Swift, and Smart: The Elements of Elkfox
Elkfox
Frankenstein
Elkfox
How to Succeed in Marketing Crowdfunding Campaigns
Enventys Partners
Adam Holden-Bache
Director of Email Marketing
Running an online storefront since 1995 has taught owner Eric Nakamura a thing or two
Eric Nakamura
How Essence of Email Increased One Company’s Email Marketing Revenue by 1076%
Essence
Xiaohui Wang
Founder
How doing a little research helped the natural beverage company make a revenue comeback
Everly
Kyle McCollom
Co-founder and CEO
Express Writers - Customer Case Study
Express Writers
Julia McCoy
Founder and CEO
How Fallen Arrows creates product demand
Fallen Arrows
Andrew Bellury
Co-Founder
How Kristy McCarley Slayed a Goliath
FedEx Office
Kristy McCarley
FedEx Office
Finc3 and Bringing the Future Into the Present
Finc3
Janine Hummel
CRM Manager
Fjällräven - Customer Case Study
Fjällräven
Åke Nordin
Founder
How Formaggio Kitchen Segmented Their Way to Success
Formaggio Kitchen
Mary Chapman
Media and Mail Order Manager
How Atlanta‑based digital agency FortyFour helped Southern Kitchen bridge the gap between content and commerce
FortyFour
Ryan Anderson
Director of Analytics
FortyFour's Ryan Anderson has toiled tirelessly behind the scenes, using data to drive success. Here's his story
FortyFour
Ryan Anderson
Director of Analytics
How Fountain Pen Revolution Gets Repeat Customers with Facebook Ads
Fountain Pen Revolution
Kevin Thiemann
Fountain Pen Revolution
How Fowler’s Chocolates Uses Facebook Ads to Boost Holiday Sales
Fowler’s Chocolates
Heather Palmer
Fowler’s Chocolates
How Frankie & Myrrh are using the features to turn friendly reminders into conversions
Frankie & Myrrh
Luis Nunez
Creative Marketing Director
On a Mission to Take Interactive Email Mainstream
FreshInbox
Justin Khoo
Founder
How Garnish & Gather Maintains Customer Engagement
Garnish & Gather
Email automation plays a crucial role in how Gauge Interactive helps its e‑commerce clients drive revenue and delight customers
Gauge Interactive
Daniel Augustin
Gauge Interactive
Georgia Crafted's Takes on Customer Retention
Georgia Crafted
Erin Zwigar
Georgia Crafted
Georgia Museum of Art’s Optimization Strategy
Georgia Museum of Art
Hillary Brown
Communications Director
How Good Dye Young Increased Their Monthly E‑commerce Revenue by 305%
Good Dye Young
Jackie Myers
Marketing Manager
How John Graci Got Back To What He Loves
Graci Leadership Solutions
John Graci
Leadership speaker
Guiding Green Press to Online Success
Green Press
Cam Gould
Co-Owner
Greensbury - Customer Case Study
Greensbury
Hannah Agatston
Director Of Partnerships And Marketing
How a Beloved Restaurant Group Drives Revenue and Customer Loyalty With E‑Commerce
Gruppo Terroni
Francesco Giorgio
Marketing Director
Stitching Together Data with Gwynnie Bee
Gwynnie Bee
Stephanie McKay
Senior Manager of Marketing and Personalization
How Happy Socks Spreads Happiness Through Automation
Happy Socks
Nicole Åhlander
Campaign Manager
How the student‑run business turned social posts into revenue.
Harvard
Christi Lee
Marketing Manager
How to Integrate Paid Social Media and Email Marketing
Hawke Media
Marissa Jiminez
Director of Email Marketing
The team at HAWRAF talks about their beginnings, their process, and how they blur the line between brand and audience
HAWRAF
Andrew Herzog
Co-Founder
How Henry’s House of Coffee Makes Customers Feel Like Family with Automation
Henry’s House of Coffee
Hrag Kalebjian
Co-owner
How Her Campus Media Increased Subscribers by 72%
Her Campus Media
Annie Wang
Co-founder, Cheif Product Officer, and Creative Director
How the innovative lacing company turned a "hello" into revenue
Hickies
Mariquel Waingarten
Co-Founder
Highbrow - Customer Case Study
Highbrow
Highway Robery's Game‑Changing Custom Signup Form Recipe
Highway Robery
Evan Streusand
Co-Owner
The Inside Scoop on Landing Pages with Hom Sweet Hom
Home Sweet Home
Lauren Hom
Home Sweet Home
How Honeywell Biscuit Co. Builds Customer Connection Through Empathy
Honeywell Biscuit Co.
Gemma Goode
Marketing Coordinator
De Wine Spot's 'Thank You' to First‑Time Buyers
Ilya
Mischa Cashman
Ilya
Managing 2 Businesses with 2 Different Audiences
Ink & Dagger Tattoo
Russ Abbott
Ink & Dagger Tattoo
How Jeni's Spendid Ice Creams uses email to delight their customers—and grow their brand
Jeni's Spendid Ice Creams
Ryan Morgan
Experience Leader
How Mailchimp helps Jeni's Splendid Ice Creams combine commerce with storytelling
Jeni's Spendid Ice Creams
Ryan Morgan
Experience Leader
Digital marketing has emerged as the preferred tool of forward‑looking brands — especially those looking for a way to reach new audiences
Jeni's Spendid Ice Creams
Ryan Morgan
Experience Leader
How Jittery Joe’s Coffee is using CRM tools to understand and communicate with their audience while keeping their eyes on expansion
Jittery Joe’s
Michael Ripps
Co-Owner
How Jopwell tripled their email volume—and maintained an open rate of 30%
Jopwell
Tani Brown
Chief of Staff
A close up look at how exposure gave this pattern designer’s business the push it needed
Khristian A. Howell
How King of Pops Breaks the Packaging Mold
King of Pops
Nick Carse
Co-Founder
How Kukuruza Went From B2C Biz to B2B
Kukuruza
Claire Muelle
Chief Executive Officer
How Lalabu Manages its Cash Flow
Lalabu
Brian Fosse
President
Atlanta‑based web developer Kelly Vaughn quit her government job to run her own digital freelance business. Here's how she did it
Large Commercial Building Company
How Laura Olin's Emails Got Her Freelance Work and a Book Deal
Laura Olin
Laura Olin
Digital Strategist
Lekker Home - Customer Case Study
Lekker Home
Natalie van Dijk
Founder
How this Children’s Clothing Company Translated Their Online Store into a Brick‑and‑Mortar Shop
Little Giants | Giant Shorties
Ivan Rivera
Founder
How Automation Helped Little Green Dot Grow
Little Green Dot
Militza Maury
Little Green Dot
Live Love Polish's Approach to Re‑engagement
Live Love Polish
Wayne Lin
Co-Founder
How Living Walls Forms Strategic Partnerships
Living Walls
Monica Campana
Co-Founder
How Testing Helped the Custom Pop‑up Greeting Card Company Double Their Engagement and Revenue
Lovepop
Wombi Rose
co-founder
Dissecting Really Good Email with Lucky Red Pixel
Lucky Red Pixel
Evan Diaz
Lucky Red Pixel
How Lumi Does the Work so Their Customers Don’t Have To
Lumi
Jesse Genet
Co-Founder
How Maurice Cherry Found (and Shared) His Path to Success
Lunch
Maurice Cherry
Founder
How Made With Love Brands Manages Multiple Businesses
Made With Love Brands
Uyo Okebie-Eichelberger
Made With Love Brands
MailNinja - Customer Case Study
MailNinja
Doug Dennison
Founder
We’re back to break down Margaret Vera’s ad results! One week, 2 campaigns, and a $250 budget
Margaret Vera
A self‑taught designer takes on the exciting world of integrated Facebook ad campaigns.
Margaret Vera
How Mitscoots Outfitters Applies Predicted Demographics
Mitscoots
Tim Scott
Mitscoots
Mouth Foods Finds its Voice Through Email
Mouth Foods
Nancy Kruger Cohen
Chief Creative Officer
How MovingWaldo Grew Revenue and Optimized Messaging
MovingWaldo
Philippe Tardif-Michaud
Co-Founder
Meg Works to Create a Visual Identity for the Business
My Bruce Willis Fan Site
How the owner of this paper and home goods line knows when to introduce fresh merchandise
Native Bear
Leela Hoehn
Native Bear
How design studio Neon Workshops markets and manages finances so they can educate and inspire students, artists, and more to create one‑of‑a‑kind pieces
Neon Workshops
Richard Wheater
Founder
How Neuralab Used Automations to Define a New Brand
Neuralab
Krešimir Končić
How the online sock and underwear company used the feature to boost their conversion rates
Nice Laundry
Phil Moldavski
Co-founder
How Nicobella Organics Stays True to Its Mission
Nicobella Organics
Nichole Dandrea
Co-Founder
How Nock Co. Manages Supply and Demand
Nock Co
Jeffrey Bruckwicki
Founder
Gauge Interactive used automation to help OldTimeCandy.com deepen its relationship with its customers
OldTimeCandy.com
How Olfactif Uses Automation to Market Their Niche Brand
Olfactif
Tara Swords
Founder
Building a Business by Helping People Build Businesses
One Stop Taxes
Dundalan Sain
Director of Franchise Support
How Onward Reserve stays true to their brand and meets their audience where they are
Onward Reserve
Virginia Johnson
Creative Director
OOFOS - Customer Case Study
OOFOS
Andrew Kolidas
OOFOS
How Oui Shave Builds Community and Empowers Customers
Oui Shave
Karen Young
Oui Shave
Pack Up + Go - Customer Case Study
Pack Up + Go
Corinne Hogge
Director of Marketing
How to Start a Digital Marketing Agency Palabra Weighs In
Palabra
Marco Ziero
Co-Founders and CEO
How Patasbox Grew Healthy Dog Food & Treat Sales by 49%
Patasbox
Marcos Álvarez
Patasbox
A Lesson in Bouncing Back from Web Designer Paul Anthony Webb
Paul Anthony Webb
Webb
Paul Anthony Webb
Author Paul Jarvis discusses Mailchimp’s automated features, and how he uses them to do better business
Paul Jarvis
Paul Jarvis
How the accessories line is using the feature to boost their conversion rates
Pinship
Reggie Thomas
Owner
Achieving Sustainable Growth With Nonprofit Plywood People
Plywood People
Jeff Shinabarger
Founder
Poketo - Customer Case Study
Poketo
Ted
Co-Founder
How the luxury shoe company connects more effectively with its customers
Ponce City Market
Daniel Porcelli
Co-Founder and CEO
Harnessing The Power of Segmentation to Bolster Engagement and Bookings
Poronui
Nick Whiteacre
Head of Strategy
How Retargeting Ads Help Prendas Ciclismo Bring Back Shoppers and Find New Ones
Prendas Ciclismo
Andy Storey
Prendas Ciclismo
How Priority Bicycles Pedals Their Product
Priority Bicycles
Dave Weiner
Co-Founder
R. Wood Studio is growing and messaging accordingly with an assist from our optimization tools
R. Wood Studio
Josh Skinner
Studio Manager
How Reach Records Uses Automation to Succeed
Reach Records
Ben Washer
Chief Executive Officer
Really Good Emails - Customer Case Study
Really Good Emails
Matthew Smith
Founder
Mark Robbins didn’t set out to revolutionize email. He just wanted to find the edge of what could be done
RebelMail
Mark Robbins
RebelMail
RetroSupply Co - Customer Case Study
RetroSupply Co
Dustin Lee
RetroSupply Co
How a Branding Agency Couples Design and Strategy for Big Results
Rhyme & Reason Design
Scarlett Rosier
Creative Director
How Roadie synced its app with the Mailchimp API to send people the information they need, at exactly the moment they need it
Roadie
Jamie Gottlieb
Content Marketing Manager
Rockhouse Partners - Customer Case Study
Rockhouse Partners
Amanda Severs
Director of Client Services
Get Chart‑Topping Results from Email Marketing
Rockhouse Partners
How to Achieve Empathetic Automation
Savannah College of Art and Design
Robert Floyd
Art Director/Lead Designer
The 3 Secrets Behind this Record Label's Impressive Open Rates
Secretly Store
Nick Faidley
Secretly Store
How Shapeways Increased Their Click‑Through Rates by 525%
ShapeWays
Louise Lau
Performance Marketing Manager
How Stonetree Runs a Multi‑Brand Business
Silk
John Searles
Chief Executive Officer
Ad Strategies That Work with Google Remarketing Ads
Simply Gum
Carol Proschan
Owner
How Six Barrel Soda Uses the Shopify Integration to Grow their Audience and Measure ROI
Six Barrel Soda
Joe Slater
Co-founder and Managing Director
How Sixthman Creates the Ultimate Customer Experience
Sixthman
Anthony Diaz
Chief Executive Officer and CMO
Small Biz Triage - Customer Case Study
Small Biz Triage
Nate Wright
Founder
How to Build a Better Black Friday Campaign
Small Biz Triage
Nate Wright
Founder
The Unapologetically Human Approach of Small Biz Triage
Small Biz Triage
Nate Wright
Founder
How the stationery brand cleans out their abandoned carts
Smudge Ink
April May
Owner
So Worth Loving Marries Community and Commerce
So Worth Loving
Eryn Erickson
Founder
Social Print Studio’s Strategy for Keeping Emails Authentic
Social Print Studio
Benjamin Lotan
Co-Founder
How a pair of sock fashionistas streamlined their business and increased predictability
Sock Fancy
Stefan Lewinger
Chief Executive Officer
How Olan Rogers Created a Retail Destination
Soda Parlor
Colter Bergh
Director of Operations
How Marti Kerner reached partner status in just 4 months
Spring Ahead Media
Marti Kerner
Founder
How Steel City Collectibles Became a Leader in Sports Memorabilia
Steel City Collectibles
Billy Lesnak
Marketing Director
How Sticker Mule Combines E‑Commerce and Email
Sticker Mule
Tyler Vawser
VP of Content
How Stretch & Flex Started and Grew During a Pandemic
Stretch & Flex
Tim Sitwell-Mogridge
Founder
How the custom guitar string company uses the feature to connect with customers while still building their brand
Stringjoy
Scott Marquart
Stringjoy
How this popular Peach State beer maker uses reports to turn their emails into (liquid) gold
Sweetwater Brewing Company
Brian Miesieski
Vice President of Marketing
How going freelance helped Sarah Hutto hone her e‑commerce design skills—and achieve autonomy in her professional life
Switchyards Downtown Club
Both Hutto
Designer
The Weird, Wonderful World of Table Tr Td
Table Tr Td
Camille Palu
Table Tr Td
How Talk London Uses Mailchimp’s API and Automations to Get Londoners More Engaged in Policy Making
Talk London
Selina Holliday
Head of Digital Engagement
How One Apparel Company Wins Customer Loyalty with Order Notifications
TeesAndTankYou
Bailey Kantner
Digital Media Assistant
How this pilates studio owner handles business on the go.
The Daily
Lily Collins
The Daily
How Email Helps The Detroit Bus Company Deliver Joy
The Detroit Bus Company
Andy Didorosi
The Detroit Bus Company
The Happiness Planner - Customer Case Study
The Happiness Planner
Mo Seetubtim
Founder and Chief Executive Officer
Yellowbird Food's Multi‑User Accounts Strategy
The Next Sriracha
Erin Link
Co-Founder
How The Onion Turns Funny Headlines into Great Emails
The Onion
Jordan David
Digital Manager
How The Orange Peel’s eclectic audience helps the iconic venue keep the music playing, both inside the club and at a 2020‑launched outdoor outpost
The Orange Peel
Liz Whalen Tallent
Marketing Director
Making Seasonal Business Work with Email
The Peach Truck
Stephen Rose
Founder
How This Nashville Brand Uses Digital Collaboration Tools
The Peach Truck
How One Music Producer Balances His Business (and Life) with the Mailchimp Mobile App
The Producer Kit
Tre Jackson
The Producer Kit
How Seaweed Bath Co. Increased Sales Using Custom Email Templates
The Seaweed Bath Co.
Adam
The Seaweed Bath Co.
How the owner of this knit shop used a combo of features to boost digital engagement
Third Piece
Kristen Lambert
Founder
How Threadless Saved Time and Improved Their Marketing With Mailchimp Pro
Threadless
Lance Sells
Marketing Director
How the teams at Ticket Alternative and Freshtix get higher open rates by delivering the right content to the right people
Ticket Alternative
Iain Bluett
Exploring Abandoned Cart Strategy with Topo Designs
Topo Designs
Abby Czarniecki
Digital Marketing Coordinator
How the quirky clothing, and accessories lines turned anniversaries into revenue
Triple Z Threadz
Edson Enriquez
Co-Founder
How a multichannel strategy is bringing conversion success and growth to Underclub's subscription‑based business
Underclub
Katie Fritts
Founder
How an Email Newsletter Launched a Designer's Career
University of South Carolina
Maria Fabrizio
Designer
Making the Leap from Brick and Mortar to E‑Commerce with UOI Boutique
UOI Boutique
Kaitlyn Blum
UOI Boutique
How UrbanSitter harnessed the power of Mailchimp's Marketing CRM tools to automate targeted campaigns and boost revenue
Urbansitter
Daisy Downs
Co-Founder and Vice President of Marketing
How Vacation Races Uses Email Marketing to Give Its Audience Unique Adventures
Vacation Races
Lauren Korus
Content Manager
How the vinyl subscription service personalizes their messaging with segmentation
Vinylmnky
Travis Jourdan
Vinylmnky
Vital - Customer Case Study
Vital
Doug Ridley
Director of Consulting
Vital - Customer Case Study
Vital
Doug Ridley
Director of Consulting
How One Agency Switched Their Focus and Redefined Their Value
Vital
Chris Getman
Director of Inbound Marketing
How an Innkeeper Got Back to What She Loves Welcoming Guests, Not Marketing to Them
Washington House
Jim Pape
Owner
Chattanooga‑based Firm Whiteboard Helped Preemptive Love Coalition Update Their Digital Strategy and Attract New Donors
Whiteboard
Stephen Van Gorp
Director of Growth
How 5th‑generation business owner Mei Lum honors Wing on Wo’s legacy while working toward a secure, inclusive future for the community it serves.
Wing on Wo
Mei Lum
Owner
Making Websites Come Alive With WM.Digital
WM.Digital
Bradley Cummins
Co-Founder
World Arts West is leveraging audience management tools to share their story and sell out new venues
World Arts West
Terry Conway
Marketing and Communications Director
How Yuool Grows Revenue and Their Business
Yuool
Rocha Abichequer
Co-founder and CEO
How a Customized Marketing Plan Powered Yuool’s Success
Yuool
Eduardo Rocha Abichequer
Co-Founder and CEO
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