Podium B2B Case Studies & Customer Successes

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Podium helps businesses drive user-generated content in the form of online reviews to increase visibility, improve business operations, and drive purchase decisions. Podium serves 50,000+ users across nearly 10,000 local businesses and is redefining the modern relationship between businesses and customers. Headquartered in Lehi, Utah, and founded in 2014, Podium has received funding from Y Combinator as well as numerous CEOs around the Silicon Slopes.

Case Studies

Showing 130 Podium Customer Success Stories

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Affordable Dentures & Implants achieves 40X more monthly Google reviews and a 1.0-point rating lift with Podium

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Aguilar Insurance achieves more sales and saves 5 hours per week with Podium

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Allstate Pest Control achieves faster customer communication, more leads and higher reviews with Podium

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Alpine Specialty Cleaning achieves a 4.9 Google rating, 2,418 reviews, and 170 monthly website leads with Podium

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America’s Car‑Mart achieves centralized customer communications and faster lead conversion with Podium

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American 1 Credit Union achieves sustainable membership growth and an 81x boost in monthly reviews with Podium

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Ashley Furniture HomeStore achieves a 91 NPS and 20,000+ customer responses with Podium

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Ashley Furniture HomeStore achieves frictionless customer communication and faster payments with Podium

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Austin's Couch Potatoes achieves 600+ new reviews and dominates local search with Podium

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Austin’s Couch Potatoes achieves 148% weekend sales growth and safer, faster customer engagement with Podium

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Australian Diamond Company achieves 21x more monthly reviews and a 14% higher star rating with Podium

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Bedzzz Express uses texting to connect web shoppers with local experts

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Beggs Tire & Wheel achieves 110 new reviews, a 4.9★ rating and sustained revenue growth without ad spend with Podium

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Bill Smith Appliances & Electronics achieves 60x more monthly reviews and higher star ratings with Podium

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Budget Blinds of Salt Lake and Davis Counties Closes More Sales with Podium Phones

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Budget Heating, Cooling & Plumbing achieves 11x more monthly reviews and higher star ratings with Podium

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Carizma Motors achieves a jump from 2.9 to 4.0 stars and doubles reviews and sales with Podium

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Cascade Collision’s road to 59% more Google search appearances

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How CD One Price Cleaners reimagined customer feedback with Podium

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Choctaw Family Medicine & Aesthetics achieves reduced COVID-19 exposure and improved patient communication with Podium

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Coast Appliances boosts webchat leads and stays connected with customers with Podium

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Coast Appliances achieves 915 monthly Webchat leads, 118 Google reviews/month and a 4.6-star rating with Podium

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Creech Import Repair achieves a 3x increase in Google reviews and a 4.9★ rating with Podium

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CT Braces achieves 12x more monthly reviews and a 4.9-star rating with Podium

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Devons Jewelers achieves 152% increase in online reviews with Podium

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Diana Jewelers achieves contact-free customer engagement and payments with Podium

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Duerden’s Appliance increases efficiency and improves communication with Podium

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Dunn Tire achieves 41x more monthly reviews and improved star ratings with Podium

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Elsy Discount Tire achieves higher online reviews and daily new customers with Podium

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Etheredge Chiropractic achieves a 240% increase in reviews and a 4.8‑star rating with Podium

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Fantasy Springs Resort & Casino achieves streamlined guest communication and improved guest satisfaction with Podium

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Fulcrum Suspensions achieves 4x more reviews and 15–20% online sales lift with Podium

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Gallery Furniture achieves exponential review growth and top organic search visibility with Podium

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Gary Crossley Ford achieves 5X increase in monthly reviews with Podium

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Gold Coast Plumbing achieves explosive Google review growth and increased webchat leads with Podium

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Granger Medical Clinic achieves 84× more reviews and a 31% boost in star ratings with Podium

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How Griffin Fast Lube turns customers into customers for life

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Guyou implements Podium to make doing business easier – for both customers and employees

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Havoline Xpress & Tire Pros achieves a 4.8‑star rating and 1,100+ new reviews with Podium

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Heart + Paw uses Podium to reduce in-person interactions

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High Five Media partners with Podium to drive more value to clients

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How Hot Springs Spas and Pools started curbside pickup with Podium messaging

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Hunter Douglas achieves 500% review growth and faster, contactless sales with Podium

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Inspire Dental Group achieves 10X increase in monthly webchat leads and improved conversion with Podium Webchat

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International Diamond Center achieves a 200-300% increase in customer engagement with Podium Webchat

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Into Blinds achieves 400 leads in 3 months and a 4.5★ review rating with Podium

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Jackson Hewitt drives new client growth with Podium

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James+James Furniture drives 29% of monthly sales and 15% higher customer spend with Podium Webchat

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Jerome’s Furniture achieves more customer reviews and a motivated sales team with Podium

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Kai Kanani achieves ROI from a single text thread with Podium

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Keystone Insurance achieves 68% more website clicks, 45% more calls, and 28% increased search visibility with Podium

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King’s Jewelry & Loan trades in-person communication for texting

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LA Furniture finds a new approach to engaging customers and selling furniture

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Lake Powell Paddleboards and Kayaks achieves 170% sales growth and Google & TripAdvisor review dominance with Podium

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How Liberty Bicycles uses texting to keep up with demand and delight customers

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Loyalty Pawn achieves 241x more reviews and 36% higher star rating with Podium

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LunchBOX (A WAXING SALON) achieves a 237% increase in reviews and first-page Google rankings with Podium

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Lux Bond & Green goes from horse & buggy to collecting $4.2M via text

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Makin’ Mattresses achieves a 10X increase in monthly reviews and 266 webchat leads with Podium

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How Manchester Music Mill saved time and money while growing their business in 2021

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Marion Toyota achieves 815 new reviews and a 4.9-star Google rating with Podium

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Mattress City Uses Podium to Boost Sales, Foot Traffic, and Customer Reviews

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Mattress Firm transforms their omnichannel experience with Podium

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Maus Family Auto adapts to a new auto market

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Mercedes‑Benz of Buckhead achieves a top-rated online reputation — 4.9x more reviews and instant customer feedback — with Podium

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Merry Maids achieves a 72% increase in online reviews with Podium

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Mount Shasta Resort achieves no vacancies and 48 new leads per month with Podium Webchat

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Mountaineer Heating & Cooling Turns Missed Calls into More Sales with Podium

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Neal's Furniture achieves 13x more monthly reviews and faster customer conversations with Podium

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Neptune Society achieves 20% more five-star reviews and faster, compassionate customer communication with Podium Messaging Platform

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NewRoads Automotive Group achieves 1,055 new reviews and a 4.6‑star rating with Podium

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How On Call Event Rentals delivers more than just tables and chairs

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Park Place Dealerships achieves 30× more reviews and a 31% higher star rating with Podium

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Paschal Air, Plumbing & Electric retains thousands of maintenance customers with Podium

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Paul’s Pest Control increases Google reviews and rating to attract new customers with Podium

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Peterson Chiropractic achieves 21X increase in monthly reviews and improved Google ranking with Podium

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Pierce Flooring and Design achieves a 90% contact rate and slashes no-shows with Podium's Messaging Platform

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Portland Window Coverings sells treatments via text from start to finish

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Power Ford Partners with Podium to Transform the Dealership Experience

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Power Home Technologies achieves 2,717% increase in online reviews and a 5★ reputation with Podium

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Pro Auto Care achieves 18% lead conversion and 700 Webchat leads with Podium

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Pura Vida Body & Mind Spa helps patients look the way they feel

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Rasmus Auctions achieves rapid review growth and stronger online reputation with Podium

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Real Salt Lake Builds Fan Engagement and Loyalty with Podium

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RepairAll achieves improved reputation and increased sales with Podium Messenger

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Revere Health achieves a 39.5% increase in reviews and improved online visibility with Podium

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Riddle’s Jewelry achieves 80x more reviews and a 4.9-star rating with Podium

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Roof Life of Oregon Saves Time and Builds a Better Customer Experience with Texting

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This Bakery’s Secret Ingredient to Great Customer Communication

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Rotman's Furniture achieves dramatic review growth, time savings, and revenue gains with Podium

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RPM Alamo achieves 20% revenue growth with Podium

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S&R Insurance Uses Podium to Boost Traffic from Google by 120%

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Schoonover Bodyworks overhauls their Reviews, Leads, and Customer Communication with Podium

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Shannon Fine Jewelry achieves a 5-star rating and 327 new reviews with Podium

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Sherman’s achieves a 4.8-star Google rating and 40% more reviews with Podium

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SimonMed Imaging achieves 153× more monthly reviews and a jump from 2.5 to 4.5 stars with Podium

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The Smile Studio achieves a 564% increase in reviews and top Google Map rankings with Podium

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South Tampa Family & Cosmetic Dentistry achieves 1,200 reviews, a 4.9‑star rating, and doubles monthly new patients with Podium

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Stickley Audi & Co. achieves faster, localized customer communication and 251 average monthly webchat leads with Podium

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TAB Bank increases reviews, brand awareness, and deposits with Podium

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Taylor Automotive achieves a 410% increase in reviews and a 4.76★ rating with Podium

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The #1 State Farm agent in Alberta reveals how he got there

Ted Byrt Desjardins Insurance Agent logo

The Bridal Collection achieves higher reviews, faster bookings, and more web leads with Podium

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The Bridal Collection achieves over $200K in no‑contact mobile payments with Podium

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The Smile Studio achieves top‑3 Google Maps placement and 79 new five‑star reviews with Podium

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Tim Dahle Nissan achieves 315 new reviews and a review-driven sales culture with Podium

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Tire Outlet doubles quote volume and streamlines customer communication with Podium

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TNT Storage achieves 3,100+ webchat leads and a 23x increase in monthly reviews with Podium

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Toyota of Orlando achieves 10,000 reviews and a 4.7-star rating with Podium

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How partnering with Podium has helped earn Trane millions

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Trane and its dealers achieve meaningful growth with Podium Partnership

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Ultra Clean Car Wash achieves 6,056% review growth and a 5-star rating with Podium

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Unstoppable Auto Group Triples Campaign Click Rates with Podium

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Urgent Care for Kids protects patients with virtual care technology

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The Utah Jazz Partners with Podium for Digital Transformation

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Utah Valley Dermatology achieves faster patient responses and 6x more monthly reviews with Podium

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Valentine Roofing takes the customer experience to a new level

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Valley Immediate Care achieves 45x more reviews and 28% higher star ratings with Podium

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Valley Roofing Uses Podium to Boost Online Reviews, Improve Customer Communication, and Efficiently Collect Payments

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Van Horn Automotive Group achieves a stronger online reputation and more customer reviews with Podium

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VASA Fitness achieves 131X more monthly reviews and raises rating from 2.9 to 4.0 with Podium

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Vineyard City Uses Podium to Save Time and Simplify Communication with Residents and Businesses

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Von Bibra Motor Group achieves a 4.7 Google rating and 439 new reviews with Podium

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White, Greer & Maggard Orthodontics achieves appointment continuity and patient safety with Podium

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Wilner & O’Reilly achieves 500% more reviews and improved client texting with Podium

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Wilson Diamonds boosts online reviews and reputation with Podium

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From first text to final sale, Woodstock Furniture streamlines the entire customer journey with Podium

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WPD Management achieves a 54x increase in monthly reviews and a 113% higher star rating with Podium

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How one restaurant is thinking outside the brick and mortar

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Zerorez achieves rapid review growth and faster customer responses with Podium

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