Podium

Podium helps businesses drive user-generated content in the form of online reviews to increase visibility, improve business operations, and drive purchase decisions. Podium serves 50,000+ users across nearly 10,000 local businesses and is redefining the modern relationship between businesses and customers. Headquartered in Lehi, Utah, and founded in 2014, Podium has received funding from Y Combinator as well as numerous CEOs around the Silicon Slopes.

Case Studies

Showing 131 Podium Customer Success Stories

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How This Dental Company is Implanting a Better Review Process

Affordable Dentures & Implants logo

Mario Aguilar Insurance wrangles customer communication in the heart of Texas

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How Allstate Pest Control delights customers and technicians

Allstate Pest Control logo

Alpine Specialty Cleaning Mops the Floor with the Competition

Alpine Specialty Cleaning logo

How America’s Car-Mart got five departments working as one

America’s Car-Mart logo

American 1 Credit Union implements a sustainable strategy for membership growth

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Ashley Furniture HomeStore’s winning formula for customer experience

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Ashley Furniture hangs up on communication problems

Ashley Furniture HomeStore logo

Austin’s Couch Potatoes’ laid back approach to customer communication

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Austin’s Couch Potatoes settles into a new way of doing business

Austin's Couch Potatoes logo

Australian Diamond Company polishes their online presence like a master jeweller

Australian Diamond Company logo

Bedzzz Express uses texting to connect web shoppers with local experts

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Beggs Tire & Wheel ditched ad spend and still outshines the competition

Beggs Tire & Wheel logo

Scaling the personal touch at Bill Smith Appliances & Electronics

Bill Smith Appliances & Electronics logo

Bruce Titus Automotive Group - Customer Case Study

Bruce Titus Automotive Group logo

Budget Blinds of Salt Lake and Davis Counties Closes More Sales with Podium Phones

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Speaking the customer’s language with Budget Heating, Cooling, and Plumbing

Budget Heating, Cooling & Plumbing logo

Carizma Motors goes from chasing leads to leading the pack

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Cascade Collision’s road to 59% more Google search appearances

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How CD One Price Cleaners reimagined customer feedback with Podium

CD One Price Cleaners logo

Text is the new waiting room at Choctaw Family Medicine

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Coast Wholesale Appliances stays connected with their customers through Podium

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Coast Appliances reveals the one change that led to increased sales leads

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Realizing the value of a good review with Creech Import Repair

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CT Braces - Customer Case Study

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Devons Jewelers - Customer Case Study

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99-year old Diana Jewelers is up all night texting customers

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Duerden’s Appliance increases efficiency and improves communication with Podium

Duerden’s Appliance & Mattress logo

Driving greater visibility through positive reviews at Dunn Tire

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How Elsy Tire Pros scrapped old school communication tools

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Etheredge Chiropractic - Customer Case Study

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Fantasy Springs Resort & Casino Doubles Down on Customer Service

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How Podium helped Fulcrum Suspensions pave the way to a better online presence

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Gallery Furniture conquers their fear of building a fanbase through reviews

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How Gary Crossley Ford drives great customer reviews

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How Gold Coast Plumbing turned a pipe dream into reality

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A holistic approach to patient engagement at Granger Medical

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How Griffin Fast Lube turns customers into customers for life

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Guyou implements Podium to make doing business easier – for both customers and employees

Guyou Construction logo

Adapting to new technology at Havoline Xpress & Tire Pros

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Heart + Paw uses Podium to reduce in-person interactions

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High Five Media partners with Podium to drive more value to clients

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How Hot Springs Spas and Pools started curbside pickup with Podium messaging

Hot Spring Spas and Pools logo

How Hunter Douglas is adapting to a world of on-demand everything

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Giving patients at Inspire Dental Group something to smile about

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Putting customer experience on display at International Diamond Center

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Into Blinds - Customer Case Study

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Jackson Hewitt drives new client growth with Podium

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A custom approach to customer engagement with James+James Furniture

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The secret to a highly motivated sales team at Jerome’s Furniture

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Kai Kanani hits their ROI with a single text thread

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Keystone Insurance wins with consistent convenience

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King’s Jewelry & Loan trades in-person communication for texting

King’s Jewelry & Loan logo

LA Furniture finds a new approach to engaging customers and selling furniture

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Lake Powell Paddleboards creates a ripple effect on Google & TripAdvisor

Lake Powell Paddleboards and Kayaks logo

How Liberty Bicycles uses texting to keep up with demand and delight customers

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This pawn shop traded in an old brand for 241x more customer engagement

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Lunchbox - Customer Case Study

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Lux Bond & Green goes from horse & buggy to collecting $4.2M via text

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Makin’ Mattresses turns in-person feedback into online reviews

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How Manchester Music Mill saved time and money while growing their business in 2021

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Marion Toyota sets the bar for online reputation in Illinois

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Mattress City Uses Podium to Boost Sales, Foot Traffic, and Customer Reviews

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Mattress Firm transforms their omnichannel experience with Podium

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Maus Family Auto adapts to a new auto market

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Building a Reputation that Lives up to the Luxury at Mercedes Benz of Buckhead

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Merry Maids - Customer Case Study

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Mount Shasta Resort goes from few leads to no vacancy

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Mountaineer Heating & Cooling Turns Missed Calls into More Sales with Podium

Mountaineer Heating and Cooling logo

A third-generation furniture retailer turns customers into family one text at a time

Neal's Furniture logo

Neptune Society Funeral Home fosters healing with a human touch

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How NewRoads Automotive Group learned to ignore the vocal minority

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How On Call Event Rentals delivers more than just tables and chairs

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Behind the scenes of a turbocharged review strategy at Park Place Dealerships.

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Paschal simplifies the chaos of managing thousands of maintenance customers

Paschal Air, Plumbing & Electric logo

Mastering Google reviews at Paul’s Pest Control

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How Peterson Chiropractic Realigned Their Review Process

Peterson Chiropractic logo

93-year-old Pierce Flooring & Design takes a youthful approach to appointment reminders

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Portland Window Coverings sells treatments via text from start to finish

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Power Ford Partners with Podium to Transform the Dealership Experience

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Installing safety and security into the review process with Power Home Technologies

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Pro Auto Care hits a bump in the road before driving 18% lead conversion

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Pura Vida Body & Mind Spa helps patients look the way they feel

Pura Vida Body & Mind Spa logo

Rasmus’ Auctions bids on customer trust and reputation

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Real Salt Lake Builds Fan Engagement and Loyalty with Podium

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Fixing the crack in RepairAll’s reputation

RepairAll logo

Revere Health - Customer Case Study

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Riddle’s Jewelry increases engagements by increasing engagement

Riddle’s Jewelry logo

Roof Life of Oregon Saves Time and Builds a Better Customer Experience with Texting

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This Bakery’s Secret Ingredient to Great Customer Communication

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Rotman’s Furniture makes up for lost time with text messaging

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RPM Alamo increases revenue 20% with Podium

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S&R Insurance Uses Podium to Boost Traffic from Google by 120%

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Schoonover Bodyworks overhauls their Reviews, Leads, and Customer Communication with Podium

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Shannon Fine Jewelry sets their reputation in stone

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How sherman’s received 726 new reviews in three months

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How the Nation’s Largest Physician-owned Outpatient Radiology and Imaging Practice Uses Podium

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Smile Studio - Customer Case Study

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Practicing good review hygiene at South Tampa Family & Cosmetic Dentistry

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Crafting better customer communication with Stickley Audi & Co. Furniture

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TAB Bank increases reviews, brand awareness, and deposits with Podium

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Overcoming an online review problem at Taylor Automotive

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The #1 State Farm agent in Alberta reveals how he got there

Ted Byrt Desjardins Insurance Agent logo

The Bridal Collection engages in texting to make every moment count

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This bridal company’s proposal for COVID-19 adaptations

The Bridal Collection logo

How to Put a New Dental Practice on the Map With the Smile Studio

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Tim Dahle Nissan - Customer Case Study

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How Tire Outlet communicates trust throughout the Sunshine State

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TNT Storage Unboxes Success with Webchat and Reviews

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The road to 10,000 reviews at Toyota of Orlando

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How partnering with Podium has helped earn Trane millions

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Trane and its dealers achieve meaningful growth with Podium Partnership

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Ultra Clean Car Wash - Customer Case Study

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Unstoppable Auto Group Triples Campaign Click Rates with Podium

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Urgent Care for Kids protects patients with virtual care technology

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The Utah Jazz Partners with Podium for Digital Transformation

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Utah Valley Dermatology Clears Up the Customer Experience

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Valentine Roofing takes the customer experience to a new level

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How Valley Immediate Care’s Reputation Got a Clean Bill of Health

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Valley Roofing Uses Podium to Boost Online Reviews, Improve Customer Communication, and Efficiently Collect Payments

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Helping Van Horn Auto Group stay one step ahead of the competition

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Maxing Out Member Satisfaction at Vasa Fitness

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Vineyard City Uses Podium to Save Time and Simplify Communication with Residents and Businesses

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Von Bibra Motor Group has been a mainstay in the Gold Coast of Australia for decades

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WGM Orthodontics sends a message about staff and patient safety

White, Greer & Maggard Orthodontists logo

Wilner & O’Reilly win big with text

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Wilson Diamond’s crystal clear approach to collecting more reviews

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From first text to final sale, Woodstock Furniture streamlines the entire customer journey with Podium

Woodstock Furniture & Mattress Outlet logo

WPD Management sets a new standard for tenant satisfaction on Chicago’s South Side

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How one restaurant is thinking outside the brick and mortar

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Cleaning up the customer journey at Zerorez

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