Case Study: Etheredge Chiropractic achieves a 240% increase in reviews and a 4.8‑star rating with Podium

Etheredge Chiropractic - Customer Case Study

Etheredge Chiropractic, a long-standing practice in The Villages facing growing competition as the community expanded, needed to boost its marketing and digital word-of-mouth through online reviews. When Podium — the online review management platform — reached out, Etheredge adopted Podium’s texting-based review invitations to make it easy for patients to leave reviews from their smartphones.

Podium’s platform was implemented and staff trained in under two days, with features like an invitations tracker and a leaderboard used to drive volume and engagement. In under two months Etheredge Chiropractic collected 60 new reviews, achieved a 4.8 average star rating, saw a 240% increase in reviews and a 39% invitation click-through rate, demonstrating clear, measurable impact from Podium.

Etheredge Chiropractic

Lauren Bigham

Marketing Director