Case Study: Alpine Specialty Cleaning achieves a 4.9 Google rating, 2,418 reviews, and 170 monthly website leads with Podium

Alpine Specialty Cleaning Mops the Floor with the Competition

Alpine Specialty Cleaning, a family-owned carpet-cleaning business with 50 years in the industry, struggled to translate its real-world reputation into online reviews and search visibility. The team lacked an effective way to collect customer reviews, so Alpine Specialty Cleaning turned to Podium to help capture feedback and boost their online presence.

Podium implemented review collection, added Podium Webchat to Alpine Specialty Cleaning’s website, and deployed Podium Feedback for deeper customer follow-up and texting. In three years Alpine collected 2,418 Google reviews and raised its rating to 4.9 stars, becoming the top-rated carpet cleaner in the Pacific Northwest on Google, while also generating about 170 website leads per month.

Alpine Specialty Cleaning

Cody Alexander

Administrative Manager