Case Study: Budget Blinds of Salt Lake and Davis Counties closes more sales with Podium

Budget Blinds of Salt Lake and Davis Counties Closes More Sales with Podium Phones

Budget Blinds of Salt Lake and Davis Counties, a long-running Budget Blinds franchise in Utah, needed a better way to manage customer communication. Before working with Podium, the team struggled with an outdated phone setup, no texting option, misrouted calls, and the use of personal cell phones to keep up with leads and after-hours questions.

Podium implemented Podium Phones to combine calls and texting on one number, route conversations to the right rep, and centralize customer communication. As a result, Budget Blinds saw a 33% increase in sales close rate, routed 25% of phone calls to text conversations, and saved 10+ hours every week, while also improving lead response times, review collection, and payment collection.

Budget Blinds

Lindsay

Co-Owner