Case Study: Rasmus Auctions achieves rapid review growth and stronger online reputation with Podium

Rasmus’ Auctions bids on customer trust and reputation

Rasmus Auctions, an online auction company in the DC area, needed to build customer trust and improve visibility on Google because most buyers find them online and existing feedback was skewed by dissatisfied commenters. To solve this, Rasmus Auctions adopted Podium to capture customer feedback and integrate review requests into the post-purchase workflow.

Podium prompted buyers at the moment of peak satisfaction and streamlined review collection, producing rapid, measurable results: 93 new reviews, a 358% review conversion rate, and an overall 4.5-star rating. Podium’s solution boosted Rasmus Auctions’ online reputation and search visibility, giving them a stronger competitive position and more confidence from prospective customers.

Rasmus Auctions

Chris Rasmus

Owner