Podium
131 Case Studies
A Podium Case Study
RPM Alamo, a San Antonio residential property management firm led by Tony Yzaguen, needed to turn its website into valuable real estate by making customer communication faster and easier. After two unsuccessful attempts with other chat vendors, RPM Alamo implemented Podium’s Webchat to provide live, manageable conversations with prospects and renters.
Podium’s Webchat transformed RPM Alamo’s site into a virtual consultation room, producing 1,130 Webchat leads with a 16% lead conversion rate and helping generate 971 Google reviews. Using Podium, RPM Alamo reports a 20% increase in revenue, lower vacancy rates, improved SEO, and a steady feedback loop of better communication, higher satisfaction, and more positive online reviews.
Tony Yraguen
Owner