Case Study: Unstoppable Auto Group triples campaign click rates with Podium

Unstoppable Auto Group Triples Campaign Click Rates with Podium

Unstoppable Auto Group, a growing luxury dealership group, needed a better way to manage its reputation, collect reviews, and drive marketing results after acquiring dealerships with weak online ratings. Its old system was expensive, outdated, and relied heavily on email, which was producing declining open and response rates. The company turned to Podium to improve review collection, customer communication, and marketing performance.

With Podium’s Reviews, Campaigns, and Payments products, Unstoppable Auto Group automated review requests, shifted promotions from email to text, and modernized payment requests through SMS. Podium helped the group generate 7,000+ reviews across locations, achieve 20-30%+ campaign click-through rates, and sell 5 cars in a week from one text campaign. The business also built 11,400+ text subscribers in under 12 months and increased average monthly reviews by 50%, with some payment-driven review requests improving review completion by 80%.

Unstoppable Auto Group

Amir Alahwal

Dealer Development Director