Case Study: Maus Family Auto drives more reviews, leads, and sales with Podium

Maus Family Auto adapts to a new auto market

Maus Family Auto, a Gulf Coast pre-owned vehicle dealership, faced a shifting auto market where buyers increasingly relied on online reviews and fast digital communication. As Director of Online Sales Devin Stotts worked to manage reputation, lead generation, and customer follow-up across multiple locations, the dealership needed an easier way to collect reviews and engage prospects. Maus Family Auto turned to Podium and its messaging tools, including review invites and SMS communication.

With Podium, Maus Family Auto increased reviews by 92%, reached a 17% lead conversion rate, and gained 5,454 subscriber opt-ins. Using Podium Campaigns, the team outperformed email with text marketing, generated strong engagement, and even sold 8 cars from a short promotional campaign, showing that Podium helped drive both reputation growth and measurable sales impact.

Maus Family Auto

Devin Stotts

Director of Online Sales