Case Study: Schoonover Bodyworks achieves more reviews, leads, and faster customer communication with Podium

Schoonover Bodyworks overhauls their Reviews, Leads, and Customer Communication with Podium

Schoonover Bodyworks, a family-owned auto body and glass repair shop in Shoreview, Minnesota, struggled to generate organic online leads, collect Google reviews, and scale customer communication after moving away from insurance-based referrals. The business needed a better way to build its online presence and connect with customers, so it turned to Podium for reviews, Webchat, and customer messaging.

With Podium, Schoonover Bodyworks automated review requests, streamlined texting, and captured leads through Webchat. Podium helped drive a 600% increase in monthly reviews, raise its Google rating from 4.4 to 4.9, generate more than 1,100 leads through Webchat, save 5–6 hours a day on phone calls, and cut at least $100,000 in annual marketing spend.

Schoonover Bodyworks

Mike Schoonover

President and CEO