Podium
131 Case Studies
Case Study: Creech Import Repair achieves a 3x increase in Google reviews and a 4.9★ rating with Podium
A Podium Case Study
Realizing the value of a good review with Creech Import Repair
Creech Imports, a Raleigh-based auto repair shop led by Stan Creech, needed more online reviews and a stronger digital reputation to attract customers beyond traditional advertising. To address this challenge, Creech turned to Podium, using its messaging, review-generation, and Dashboard tools to make it easy for employees and customers to request and manage feedback.
Podium’s Messenger and Dashboard streamlined customer communication and review collection, giving Creech Imports clearer visibility into reputation and employee performance. The results were measurable: Google reviews grew from 93 (4.8★) in March 2017 to 281 (4.9★) by November 2018, helping Creech stay ahead of competitors and boost the impact of his advertising.
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Creech Import Repair
Stan Creech
Owner