Case Study: The Smile Studio achieves a 564% increase in reviews and top Google Map rankings with Podium

Smile Studio - Customer Case Study

The Smile Studio, led by Dr. Chad Ellis, launched a new solo dental practice and needed to build its online reputation from scratch after his former partner kept the old patient base. An SEO agency recommended focusing on online reviews and introduced Podium’s review-collection solution to help the practice get found in search results.

Using Podium’s text-based review invites and a staff leaderboard incentive, The Smile Studio grew quickly—securing 79 new reviews shortly after implementation and reaching 93 total reviews (a 564% increase) with an average 5.0 star rating and a 37% click-through rate. Podium also helped lift local SEO visibility, moving the practice from page 14 of search results into the top three of the Google Map pack, while invitations can be sent in about 20 seconds.

Smile Studio

Chad Ellis

Owner And Dentist