Case Study: Mountaineer Heating and Cooling captures more sales and revenue with Podium

Mountaineer Heating & Cooling Turns Missed Calls into More Sales with Podium

Mountaineer Heating and Cooling, a small HVAC company in North Carolina, was struggling with missed sales calls, slow payments, an outdated phone system, and a time-consuming process for collecting Google reviews. Before using Podium, the team missed about 20% of sales calls, often lost leads to voicemail, and only gathered one or two reviews per month.

With Podium’s phones, texting, reviews, and payments tools, Mountaineer Heating and Cooling created a faster, more organized customer experience and stopped leads from falling through the cracks. Podium helped the company capture 20% more sales calls weekly, add about $96K in revenue per month, save 4+ hours per week on review invites, retain 22% of annual subscriptions, and drive a 10x increase in customer reviews.

Mountaineer Heating and Cooling

Joshua Jones

Founder