Case Study: South Tampa Family & Cosmetic Dentistry achieves 1,200 reviews, a 4.9‑star rating, and doubles monthly new patients with Podium

Practicing good review hygiene at South Tampa Family & Cosmetic Dentistry

South Tampa Family & Cosmetic Dentistry struggled to convert a solid star rating into a steady stream of online reviews and new patient leads, so they implemented Podium’s review-management platform to automate and simplify review collection and patient feedback.

Using Podium, the practice automated review invites at checkout via their practice management software and enabled quick staff follow-up on negative experiences; the three locations have collected nearly 1,200 reviews with a combined 4.9-star rating, and monthly new patients rose from about 50–100 to roughly 200, dramatically increasing walk-ins driven by reviews.

South Tampa Dentistry

Wyatt