Cityworks B2B Case Studies & Customer Successes

Alcoa, TN achieves faster, more efficient pavement management with Cityworks

Alcoa TN

Jesús Ortega-Valenzuela

GIS Coordinator

Hartsfield‑Jackson Atlanta International Airport achieves streamlined art exhibit lifecycle management with Cityworks

Atlanta International Airport

Central Arkansas Water achieves nearly paperless, real-time field asset management with Cityworks

Central Arkansas Water

Vince Guillet

GIS Manager

City of Akron achieves streamlined 311 service and enterprise-wide asset management with Cityworks

City of Akron

Darren Rozenek

GIS Coordinator

City of Ann Arbor achieves $52,000 annual savings and streamlined sidewalk inspections with Cityworks

City of Ann Arbor

City of Beaverton achieves rapid GIS-centric work management and near-instant ROI with Cityworks

City of Beaverton

Juston Manville

GIS Manager

City of Biloxi achieves GIS-powered infrastructure project management and cross-department collaboration with Cityworks

City of Biloxi

Andrew Gilich

Mayor

City of Burien achieves NPDES permit compliance and efficient GIS-integrated stormwater management with Cityworks

City of Burien

Fernando Llamas

Jr., GIS Analyst

City of Burien achieves same-day GIS asset updates and faster response times with Cityworks

City of Burien

Fernando Llamas

Jr., GIS Analyst

City of Butler, Indiana achieves easier budget planning and cost savings with Cityworks

City of Butler

Jim Otis

GIS/IT Coordinator

City of Charlotte achieves efficient field operations and streamlined billion-dollar asset management with Cityworks

City of Charlotte

Shawn M. Coffman

Program Manager, Work and Asset Management Team

City of Chattanooga achieves streamlined public works operations and GIS-powered asset management with Cityworks

City of Chattanooga

Mickey Park

GIS Systems Administrator

City of Columbia achieves maximized ROI and streamlined GIS-based asset management with Cityworks

City of Columbia

Carmen Flemming

Project Manager of Integrated Systems

City of Columbia achieves unified GIS-based asset, work order and inventory management with Cityworks

City of Columbia

Smith Gentry

Assistant City Manager

City of D'Iberville, Mississippi achieves streamlined maintenance workflow and improved asset management with Cityworks

City of D’Iberville, Mississippi

Michael Mullins

Director of Public Works and Facilities

City of D'Iberville, Mississippi achieves more accurate budgeting and efficient maintenance with Cityworks

City of D’Iberville, Mississippi

Michael Mullins

Director of Public Works and Facilities

City of Delaware achieves major efficiency and time savings with Cityworks

City of Delaware

Dave Efland

Director, Planning and Community Department

City of Dublin, Ohio achieves top Digital Cities ranking and streamlined asset management with Cityworks

City of Dublin, Ohio

Brandon Brown

GIS administrator

City of Eagan achieves streamlined permit tracking and ordinance enforcement with Cityworks PLL

City of Eagan

Jim Hauth

Utility Technician

City of Evanston achieves GIS-driven asset management and improved customer service with Cityworks

City of Evanston

Amanda Ault

GIS Analyst

City of Fort Collins achieves significant cost and time savings with Cityworks

City of Fort Collins

Sandy Aragon

Financial Coordinator

City of Gainesville, Florida achieves scalable, data-driven cross-utility maintenance with Cityworks

City of Gainesville, Florida

Richard Gunton

Technical Systems Analyst

City of Gainesville, Florida achieves data-driven maintenance and clear KPIs with Cityworks Analytics

City of Gainesville, Florida

Richard Gunton

Technical Systems Analyst

City of Grand Rapids achieves $1.5M first-year inventory savings and streamlined inventory management with Cityworks Storeroom

City of Grand Rapids

City of Greenville achieves 400% productivity boost and citywide asset management with Cityworks

City of Greenville

Matthey Maxey

Assistant City Engineer

City of Greenville achieves streamlined operations and faster citizen response with Cityworks

City of Greenville

Wayne Owens

Superintendent of the Stormwater Division

City of Gulfport achieves rapid, FEMA-backed infrastructure recovery after Hurricane Katrina with Cityworks

City of Gulfport

Ron Smith

Assistant Director, Public Works

City of Hendersonville achieves streamlined daily operations and improved field efficiency with Cityworks

City of Hendersonville

Rachel Magyary

GIS Analyst

City of Hendersonville achieves real-time, GIS-driven work management and streamlined operations with Cityworks

City of Hendersonville

City of Herriman achieves rapid, citywide GIS-centric asset management with Cityworks AMS

City of Herriman

Destiny Skinner

ITS Coordinator

City of Highland Village achieves $60,000+ in savings and improved field efficiency with Cityworks

City of Highland Village

Robert Wachal

GIS Administrator

City of Independence achieves real-time inventory visibility with Cityworks

City of Independence

City of Kitchener achieves proactive, data-driven asset maintenance and prioritization with Cityworks

City of Kitchener

Jason Winter

Manager, Support Services & Business Systems

City of Longview achieves secure, scalable cloud-hosted asset and work management with Cityworks

City of Longview

Justin Cure

Information Services Manager

City of Longview achieves GIS‑centric work order management, better reporting, and time & cost savings with Cityworks

City of Longview

Justin Cure

Information Services Manager

City of Loveland achieves comprehensive asset tracking and streamlined maintenance for its solar facility with Cityworks

City of Loveland

Christine Schraeder

Electrical Engineer

City of Loveland achieves dramatic efficiency gains and cost savings in Solid Waste with Cityworks

City of Loveland

Shannon Smith

Senior GIS Specialist

City of Marco Island achieves streamlined GIS-based asset maintenance and cost savings with Cityworks

City of Marco Island

Don Blalock

Asset Manager

City of Miami Beach achieves streamlined GIS-based infrastructure and service management with Cityworks

City of Miami Beach

Bert Dorrestyn

GIS Manager

City of Minnetonka achieves streamlined forestry management and disease-control preparedness with Cityworks

City of Minnetonka

Emily Ball

ISA Certified Arborist & City Forester

City of Newport News achieves streamlined stormwater asset management and regulatory compliance with Cityworks

City of Newport News

City of Newport News achieves sustained citywide efficiencies and streamlined reporting with Cityworks

City of Newport News

Tim Desalvo

Asset Management Division Administrator

City of Novi achieves infrastructure efficiency and faster, paperless service delivery with Cityworks Server

City of Novi

Rob Petty

Chief Information Officer

City of Novi achieves significant cost savings and efficient asset management with Cityworks

City of Novi

Rob Petty

Chief Information Officer

City of O’Fallon achieves faster, more organized citizen service responses with Cityworks

City of O’Fallon

Gary L. Graham

Mayor

City of O’Fallon achieves faster citizen responses and streamlined service requests with Cityworks

City of O’Fallon

Dan Gentry

IT manager

City of Philadelphia achieves streamlined asset management and improved cross-department coordination with Cityworks

City of Philadelphia

Marion Storey

Streets Department Information Services Director

City of Port Angeles achieves GIS-integrated asset management and regulatory compliance with Cityworks

City of Port Angeles

Bill Hale

GIS Tech

City of Racine achieves streamlined code enforcement and faster invoicing with Cityworks

City of Racine

Thierno Ndao

Developer-Database Administrator

City of Redlands achieves streamlined, automated fire permitting and improved fire safety with Cityworks

City of Redlands

City of Redlands achieves streamlined permitting and faster record access with Cityworks Server PLL

City of Redlands

Tom Resh

GIS Administrator

City of Sanford achieves mobilized utilities staff and faster work-order tracking with Cityworks

City of Sanford

City of South San Francisco achieves significant cost savings and streamlined reporting with Cityworks

City of South San Francisco

Doug Hollis

IT Director

City of Springfield, Illinois achieves efficient, real-time GIS snow-route management with Cityworks

City of Springfield, Illinois

City of St. Cloud achieves paperless, real-time field operations and improved customer service with Cityworks

City of St. Cloud

Katrina Robles

CMMS/GIS Analyst

City of Sugar Land achieves citywide, data-driven asset management with Cityworks

City of Sugar Land

Dinorah Sanchez

Asset and Operations Manager

City of Surrey achieves streamlined operations and real-time GIS asset management with Cityworks

City of Surrey

Gord Simmonds

Project Supervisor & Computer Applications

City of Topeka achieves streamlined permitting and GIS-centric asset management with Cityworks Server PLL

City of Topeka

Fran Hug

Special Projects and Interim Division Manager

City of Troy, Michigan achieves streamlined contract and cost management with Cityworks

City of Troy, Michigan

Kurt Bovensiep

Superintendent of Park, Streets & Drains

City of Troy, Michigan achieves faster snow‑removal response and real‑time public updates with Cityworks

City of Troy, Michigan

Alex Bellak

GIS Administrator

City of Troy, Michigan keeps project costs on track with Cityworks Contracts

City of Troy, Michigan

Alex Bellak

GIS Administrator

City of Vista achieves faster inspections and reduced fire risk with Cityworks

City of Vista

Mike McFadden

Fire Inspector

City of Vista achieves streamlined stormwater management and NPDES MS4 compliance with Cityworks

City of Vista

City of Weatherford achieves increased efficiency, cost savings, and improved community engagement with Cityworks

City of Weatherford

Austin Nichols

Business Analyst

City of Westland achieves neighborhood-focused service improvements with Cityworks

City of Westland

Mike Dittmar

Chief Innovation Officer

City of Westland achieves efficient SAW grant management and streamlined stormwater asset inspections with Cityworks

City of Westland

City of Woodland achieves empowered GIS editing and automated maintenance workflows with Cityworks

City of Woodland

Scott Grasso

Application Analyst in the Information Technology Department

City of Woodland achieves real-time, paperless GIS-driven public works and preventive maintenance with Cityworks

City of Woodland

Daniel Hewitt

GIS Specialist

Collier County achieves standardized, efficient countywide asset management with Cityworks

Collier County

Jeff Dunham

Technical Systems Operations Manager

Coon Rapids, MN achieves streamlined vacant and rental property management with Cityworks

Coon Rapids, MN

Cindy Hintze

Administrative Specialist

Coon Rapids, MN achieves major reductions in inflow and infiltration and fewer sewer backups with Cityworks

Coon Rapids, MN

Rick Bednar

Operations Supervisor

Coon Rapids, MN achieves vacant-property tracking and neighborhood preservation with Cityworks

Coon Rapids, MN

Cindy Hintze

Administrative Specialist

Coon Rapids, MN achieves efficient vacant-property tracking and neighborhood preservation with Cityworks

Coon Rapids, MN

Cindy Hintze

Administrative Specialist

Coon Rapids, MN achieves streamlined, cost-effective asset and work-order management with Cityworks

Coon Rapids, MN

Cindy Hintze

Administrative Specialist

Cucamonga Valley Water District achieves GIS-driven field efficiency and reduced paper use with Cityworks

Cucamonga Valley Water District

Darron Paulson

Customer Service Officer

District of Sechelt achieves streamlined work orders and data-driven asset management with Cityworks

District of Sechelt

Paul Higgins

GIS Technician

DuPage County Stormwater Management achieves smarter asset management and faster flood response with Cityworks

DuPage County

Anthony Charlton

Director of the Stormwater Management Department

General Mitchell International Airport achieves FAA-approved automated inspections and paperless Part 139 reporting with Cityworks

General Mitchell International Airport

Timothy Pearson

GIS coordinator

General Mitchell International Airport achieves enhanced GIS training and executive support with Cityworks

General Mitchell International Airport

Timothy Pearson

GIS coordinator

Green Bay Water Utility achieves 4× more leak detection and streamlined maintenance with Cityworks

Green Bay Water Utility

Brian Powell

Operations Manager

Greenwood Metropolitan District achieves same-day CCTV inspection access and major time and cost savings with Cityworks

Greenwood Metropolitan District

MittSverige Vatten (MSV) achieves streamlined workflows and GIS-driven asset management with Cityworks Server AMS

MittSverige Vatten (MSV)

Asa Snith

Head of Network Department

Montgomery County achieves $6,000 annual savings and streamlined, customizable GIS editing with Cityworks

Montgomery County

Ken Carrier

GIS specialist

Orange Water and Sewer Authority achieves seamless CCTV-to-GIS pipe inspections with Cityworks

Orange Water and Sewer Authority

Orange Water and Sewer Authority achieves paperless, faster inspections and streamlined field operations with Cityworks

Orange Water and Sewer Authority

Beth Canada

GIS Coordinator

Otay Water District achieves GIS-centric asset management and streamlined preventive maintenance with Cityworks

Otay Water District

Philadelphia Water Department achieves faster hydrant repairs and cost savings with Cityworks

Philadelphia Water Department

Charles Zitomer

Director of Field Operations for the Water Department

Sandy City Fire Department achieves faster hydrant response and streamlined asset management with Cityworks

Sandy City Fire Department

Matt Eskesen

Sandy City GIS Coordinator and Cityworks Administrator

Saratoga Springs achieves faster service response and rapid repairs with Cityworks

Saratoga Springs

Owen Jackson

Public Relations and Economic Development Director

Skagit Public Utility District achieves faster leak response and digital asset management with Cityworks

Skagit Public Utility District

Bob Powell

General Manager

St. Johns County achieves cost savings and unified, efficient public works management with Cityworks

St. Johns County

Gail Oliver

Surveyor

St. Louis, Missouri achieves faster, more efficient citizen service with Cityworks

St. Louis, Missouri

Cindy Riordan

Customer Service Manager

St. Louis, Missouri achieves streamlined, integrated citizen service management with Cityworks

St. Louis, Missouri

Cindy Riordan

Customer Service Manager

Taylors Fire and Sewer District achieves I/I compliance ahead of schedule with Cityworks

Taylors Fire and Sewer District

Samantha Bartow

Director of Sewer Services

The City of Arnold, Missouri achieves quick cloud deployment and cost savings with Cityworks Online (Cityworks)

The City of Arnold, Missouri

Deion Christopher

City Information Technology Manager

The Colony achieves efficient asset tracking and faster resident response with Cityworks

The Colony

Beth Velasco

Public Works/Utilities

Town of Colonie achieves streamlined permitting and GIS-driven asset management with Cityworks

Town of Colonie

Robert Mateja

GIS Coordinator

Town of Colonie achieves improved efficiency and streamlined permitting with Cityworks

Town of Colonie

Robert Mateja

GIS Coordinator

Town of Flower Mound achieves improved budgeting and proactive asset management with Cityworks

Town of Flower Mound

Nicole Dogan

GIS Manager

Town of Flower Mound achieves streamlined GIS-driven asset management and faster service response with Cityworks

Town of Flower Mound

Nicole Dogan

GIS Manager

Town of Rothesay achieves faster service response and PS 3150‑compliant asset management with Cityworks

Town of Rothesay

Corinne Bexson

Senior GIS Technician

Town of Rothesay achieves faster service response and GIS-based asset management with Cityworks

Town of Rothesay

Corinne Bexson

Senior GIS Technician

Washington, D.C. Urban Forestry Administration achieves real-time tree monitoring and faster storm response with Cityworks

Urban Forestry Administration

Village of Pleasant Prairie achieves 50% faster work order completion with Cityworks

Village of Pleasant Prairie

Tom Hupp

Manager of Technical Support

Village of Pleasant Prairie achieves 50% faster work-order completion and streamlined field workflows with Cityworks

Village of Pleasant Prairie

Village of Pleasant Prairie achieves streamlined asset management and improved field productivity with Cityworks

Village of Pleasant Prairie

John Steinbrink Jr.

Public Works Director

Waterford Township achieves rapid SCADA integration and greater operational efficiency with Cityworks Work Order API

Waterford Township

Frank Fisher

Engineering Superintendent

Waterford Township achieves automated SCADA-triggered work orders and faster, standardized workflows with Cityworks Work Order API

Waterford Township

Frank Fisher

Engineering Superintendent

Waterford Township achieves over $130,000 in annual savings and streamlined GIS-centric asset management with Cityworks

Waterford Township

Frank Fisher

Engineering Superintendent

West Valley City achieves streamlined permitting and regional collaboration with Cityworks

West Valley City

Jeni Siebeneck

GIS Administrator

West Valley City achieves streamlined permitting and real-time inspections with Cityworks PLL

West Valley City

Jeni Siebeneck

GIS Administrator

West Valley City achieves real-time mobile inspections and streamlined code enforcement with Cityworks Server PLL

West Valley City

Ken Cushing

Programming Supervisor

White House Utility District achieves streamlined operations and centralized asset and service tracking with Cityworks

White House Utility District

Dawn Fletcher

Project Manager

York County Government achieves enhanced asset and GIS management with Cityworks

York County Government

Cityworks B2B Case Studies & Customer Successes

Case Studies

Featured Companies

ShopKeep

Polycom

STARLIMS