Case Study: Sandy City Fire Department achieves faster hydrant response and streamlined asset management with Cityworks

Sandy City, UT Fire Department Safeguards Community with Cityworks

Sandy City Fire Department in Sandy City, Utah, confronted delayed awareness of out-of-service fire hydrants and inefficient asset and inventory workflows across departments. To address these challenges the city implemented Cityworks, a GIS-centric public asset management solution (including Cityworks Storeroom) to manage hydrant inspections, create event layers, and centralize storeroom inventory.

Cityworks deployed flow-test inspections and map-based event layers that flag out-of-service hydrants with color-changing symbols (reverting to green for 30 days after repair), while Cityworks Storeroom tracks materials to prevent unnecessary purchases. The solution expanded use across the city from 6 to more than 36 users, enabled real-time field updates via laptops, and saved time and money by giving the Sandy City Fire Department and Public Utilities instant, accurate visibility into critical assets.

Sandy City Fire Department

Matt Eskesen

Sandy City GIS Coordinator and Cityworks Administrator