Cityworks
114 Case Studies
A Cityworks Case Study
The City of Butler, Indiana (pop. ~2,700) needed clearer visibility into the costs of daily maintenance across all assets to improve budget planning. They turned to Cityworks by Azteca Systems Inc., a GIS‑centric asset and work-order management solution, to capture maintenance activities and associated costs.
Using Cityworks, Butler staff create work orders for virtually all tasks and generate reports that quantify costs by activity and asset; this enabled them to calculate snow‑removal costs and determine that using city crews was more cost‑effective than hiring contractors, improving annual budget planning and delivering operational savings. Cityworks also supports mobile access via Cityworks Server and Verizon air cards, with plans to adopt tablets and Cityworks Mobile to further boost field efficiency and cost transparency.
Jim Otis
GIS/IT Coordinator