Case Study: City of D'Iberville, Mississippi achieves streamlined maintenance workflow and improved asset management with Cityworks

D’Iberville, Mississippi, Streamlines Maintenance Workflow with Cityworks

The City of D'Iberville, Mississippi engaged Cityworks to streamline asset management and maintenance across its Public Works and Facilities department (Parks and Recreation, Public Works, and Water and Sewer). Facing roughly 80 work orders per month and needing better oversight, tracking, and reporting, the smaller municipality required a GIS-centric solution to help staff manage heavy workloads and complete tasks on time.

Cityworks was implemented to create and manage work orders, capture labor hours and equipment use, and improve data collection, query, and reporting. Nine staff now use Cityworks daily to handle about 960 work orders a year, providing supervisors with a clear paper trail, faster task completion, and consolidated information for billing and reporting — delivering measurable improvements in workflow, accountability, and efficiency thanks to Cityworks.

City of D’Iberville, Mississippi

Michael Mullins

Director of Public Works and Facilities