Case Study: City of Independence achieves real-time inventory visibility with Cityworks

City of Independence - Customer Case Study

The City of Independence (Independence Power & Light) managed inventory across multiple warehouses but relied on manual data entry, had no real-time visibility of stock or location, and needed barcode tracking and an integration to Cityworks (Cityworks Storeroom) to support parts like bulbs, cables, fuses and transformers. A proposed from‑scratch solution was risky and their wireless network required upgrades before implementation.

Radley delivered a Cityworks‑centric solution, combining Radley’s ERP integrated data collection and barcode labeling with Cityworks Storeroom and support for Zebra mobile devices, enabling instant Cityworks transactions from the field. The Cityworks-enabled Radley deployment eliminated manual data entry, streamlined receiving, provided real-time inventory visibility and barcode tracking, and increased operational efficiency — with plans to expand the Cityworks + Radley solution to additional warehouses and systems.

City of Independence