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Visit WebsiteHow 137 Pillars Hotels & Resorts stays top of mind with past guests using Revinate Marketing
137 Pillars Hotels & Resorts
Nida Wongphanlert
Managing Owner
Revinate
Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. The company is backed by leading Silicon Valley investors, including Benchmark Capital, Tenaya Capital, and Sozo Ventures. Headquartered in San Francisco with regional offices in Amsterdam and Singapore, Revinate counts tens of thousands of the world's leading hotels as customers.
Case Studies
Showing 119 Revinate Customer Success Stories
How bringing together guest data launched 1834 Hotels’ marketing transformation
1834 Hotels
Amy Martin-Smith
Business Development Manager
Personalization Leads to Higher Engagement and ROI for Abbey Beach Resort
Abbey Beach Resort
Rebecca Bogner
Sales & Marketing Manager
Ambiente, A Landscape Hotel, achieves success through segmentation and outbound revenue generation
Ambiente™ Sedona
Brent Graef
General Manager
Aqua-Aston drives 46% more positive reviews with Revinate
Aqua-Aston
Lyn Aoki
Senior Director of Guest Services & Brand Standards, Corporate
How Aramark Destinations is maximizing revenue opportunities
Aramark
Lisa Cesaro
Senior Director of Marketing
Aston Kuta Hotel & Residence - Customer Case Study
Aston Kuta Hotel & Residence
Icha Annisa
Marketing Communications Officer
Auberge Mauna Lani – Sharpening The Pre-Arrival Experience
Auberge Resorts
Karissa Stone
Marketing Manager
How the right data helped Auberge Resorts create exceptional sales and support experiences
Auberge Resorts
Tyler Williams
Vice President of Revenue Strategy and Distribution
B.F. Saul Company Hospitality Group - Customer Case Study
B.F. Saul Company Hospitality Group
Frank O’Hara
Corporate Project Manager and Analyst
Belmont Hotel Manila’s secret to direct booking success
Belmont Hotel Manila
Jayme Cuarentas
Digital Marketing Officer
How Billesley Manor Hotel & Spa increased direct bookings by 77% YoY with Revinate
Billesley Manor Hotel & Spa
Laura Cherrington
Director of Sales & Marketing
How Botanic Sanctuary Antwerp creates personalized communications with Revinate
Botanic Sanctuary Antwerp
Sandrine Versavel
Director of Sales and Marketing
Brittain Resorts and Hotels Makes $54 Million with Revinate
Brittain Resorts and Hotels
Nicole Middleton
Database Marketing Manager
How Bunkhouse achieved $6.1M in lifetime revenue
Bunkhouse Group
Katie Winther
Vice President of Revenue
How Calabash Hotel achieved a 30% increase in direct bookings while deepening guest relationships
Calabash Hotel
Adele Garbutt
Owner and Company Director
How Revinate helped Casa De Campo Resort & Villas delight an incredibly diverse group of guests
Casa de Campo
Gitti Hernandez
Ecommerce Manager
CenterHotels Uses Pre-Arrival Emails to Engage Guests and Lift Revenue
CenterHotels
Kolbrún Ýr Sigurðardóttir
Digital Marketing Project Manager
Clink Hostels drives over 7,000 direct bookings with Revinate
Clink Hostels
Dave Double
Head of Marketing
The Blackstone Mountain Lodge generates 25x ROI in six months
Clique Hotels and Resorts
Libor Kocian
Manager, Revenue & Innovation
Clique Hotels & Resorts chooses Revinate to power guest communication and drive revenue
Clique Hotels and Resorts
Edward A. Keenan
Vice-President
How Columbia Hospitality boosted revenue with Revinate
Columbia Hospitality
Kirby Pratt
Director of Marketing, Central Washington
Cragun’s Resort - Customer Case Study
Cragun’s Resort
Nancy Krasean
Director of Marketing
Crown & Champa Resorts Wins Multiple Travelers’ Choice Awards With Revinate
Crown & Champa Resorts
Thulana Fernando
Group E-Commerce Manager
How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue
Crown & Champa Resorts
Ruchira Wimalaratne
Director of E-Commerce
Crown Paradise Club - Customer Case Study
Crown Paradise Club
Lisa Juliot
Social Media Community Manager
Daniel Thwaites’ data-driven marketing revolution
Daniel Thwaites
Lindsay Armstrong
CRM Manager
How De L’Europe yields revenue in direct bookings in this challenging era
De L’Europe
Barbara Meltzer
Online Marketing & E-Commerce Manager
How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue generating team
Dream Inn Santa Cruz
Dan Smart
Director of Sales & Marketing
Eat.Drink.Sleep. Achieves Guest Loyalty Through Personalization
Eat.Drink.Sleep.
Asiyih Linz
Marketing Manager
How EOS Hospitality drove $35 million in direct revenue with Revinate
EOS Hospitality
Michael Givens
Vice President, Digital Marketing & eCommerce
Fillmore Hospitality - Customer Case Study
Fillmore Hospitality
Jeff Iavarone
Fillmore Hospitality
How French Lick Resort drives additional nights and ancillary revenue with Reservation Sales
French Lick Resort
Dean Blackburn
Director of Resort Experience Development
GCH Hotel Group Uses Data-Driven Decision Making to Increase Review Rating
GCH Hotel Group
Stefanie Voigt
Distribution Manager
GCP Hospitality Drives 21X ROI with Revinate
GCP Hospitality
Aude Cheronnet
Senior Digital Marketing Manager
How Grupo Brisas increased their direct channel revenue 30% YOY
Grupo Brisas
Luis Estrada
Digital Marketing Manager
How real-time guest data boosted guest engagement for Hawks Cay Resort
Hawks Cay Resort
Matt Lawrence
Director of Marketing
How property-level marketing with Revinate is driving direct bookings at Holiday Inn Singapore Little India
Holiday Inn
How easy access to guest data transformed marketing at Hotel Indigo Bali Seminyak Beach
Hotel Indigo Bali Seminyak Beach
Ria Ayu
Digital Marketing Manager, Sales & Marketing
The Hotel König Albert generates over € 400,000 in one year using Revinate
Hotel König Albert
Lucia Selbert
Email Marketing Manager
How Revinate Marketing helps Hotel Sorrento modernize its marketing to increase revenue
Hotel Sorrento
Tiffiny Costello
Marketing Manager
Hotel Spero Drives Big ROI with Upsells Functionality
Hotel Spero
Tomo Kakegawa
Senior Director of Revenue & Digital Marketing
Hotel Wailea’s strategic win in the direct booking game
Hotel Wailea
Amber Watt
Director of Marketing
Revinate opens up new opportunities for revenue generation at Hotel Welcome Inn
Hotel Welcome Inn
Mario Gantenbein
Online Marketing Manager
Huey’s - Customer Case Study
Huey's
Shannon Little
Marketing and Events Coordinator
Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service
Hyatt Regency Lost Pines Resort and Spa
Michelle LaFuente
Director of Revenue Management
How IHG Australia competes and wins with Revinate Marketing
IHG
Inn at Northrup Station Climbs the TripAdvisor Ranks with Revinate
Inn at Northrup Station
Misty Moore
Director of Sales and Marketing
InnHotels switches to Revinate Marketing and drives up to 1000 bookings in one campaign
InnHotels
Lisa Levasseur
President
InterContinental Grand Stanford Hong Kong achieves email open rates that are double the industry average
InterContinental Grand Stanford Hong Kong
Nicole Chan
Digital Marketing Manager
How Revinate helped IPP HOTELS unify its guest data
IPP HOTELS
Markus Hann
Marketing Director
Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists
Islamorada Resort Collection
Harry Carr
Senior Vice President of Revenue Management
Íslandshótel’s commitment to clean guest data drives guest satisfaction and brand consistency
Íslandshótel
Dagrún Pettypiece
Customer Relationship Management Specialist
Strategies for Boosting Peak Season Revenue at a Seasonal Hotel
Jekyll Island Club Resort
Kevin Runner
General Manager
Legacy Vacation Resorts and Revinate A partnership for direct booking dominance
Legacy Vacation Resorts
Tay Mauro
VP Commercial Strategy
How Ligula Streamlined The Post-Stay Survey Process With Revinate
Ligula Hospitality Group
Sarah Koerffer Seward
Marketing Coordinator
Why data is better than gold at Lore Group’s Pulitzer Amsterdam
Lore Group
Fabien Dini
Head of Digital
How unified guest data from Revinate helped Lub d transform its business
Lub d
Dionis Kole
Group Director of Content and Digital Marketing
Martin Resorts 2xed revenue in their first 6 months with Revinate
Martin Resorts
Lindsey Roberts
Digital Marketing Director
Digital Marketing success Strategies For Hospitality
Menin Hotels
Kristen Churlonis
Digital Marketing Manager
How The MOA Group GmbH turned email into a revenue-producing marketing channel with Revinate
MOA Group GmbH
Madeleine Rohde
Head of Marketing
How Mohonk Mountain House uses Revinate to drive millions in outbound revenue
Mohonk Mountain House
Elizabeth Benson
Director of Revenue Management
Morning Star Express Hotel - Customer Case Study
Morning Star Express Hotel
Phillip Lategan
General Manager
Mr. C Miami’s focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists
Mr. C Miami
Claudia Marulanda
Director of Sales & Marketing
How Revinate Marketing unlocked 40x ROI in revenue at Noble House
Noble House
Renee Herron
Director of Marketing
How Northview Hotel Group drove $40M in direct revenue with Revinate
Northview Hotel Group
Aditi Verma
VP of Revenue Strategy
How Revinate drove profitability and conversions for Ojai Valley Inn
Ojai Valley Inn
Miranda Cubillas
Director of Reservations and Recreation
Okura Prestige Bangkok - Customer Case Study
Okura Prestige Bangkok
Samir Wildemann
General Manager
How Revinate helped Level Hotels & Furnished Suites’ marketing team become a data-first organization
Onni Group
Kate Francois
Director of Hospitality Marketing
How Ovolo Hotels realized 52x ROI with Revinate Shopping Cart Abandonment within 2 months
Ovolo Hotels
Stephen Howard
Group Director of Marketing
How Pacific Hospitality Group’s marketing strategy drove $13M in direct revenue
Pacific Hospitality Group
Marc Winchell
Corporate CRM Manager
Palm Holdings Shifts 3% of Bookings from OTAs to Direct
Palm Holdings
Ryan MacDonald
Director of Revenue Management and E-Commerce
How Paradise Point Resort & Spa drives direct bookings with Revinate
Paradise Point
Josh Connaughy
Reservation Sales Manager
How Parkhotel Adler drove direct revenue by upgrading its technology stack
Parkhotel Adler
Daniel Bank
Reservations Manager
Ramada Downtown Dubai - Customer Case Study
Ramada Downtown Dubai
Barfaab Sharief
Housekeeping Manager
Finding Success From the Local Market During the Pandemic
Resplendent Ceylon
Chamindra Goonewardene
Director of Sales and Marketing
Modern Marketing Automation Increases Guest Loyalty
Reveur Hospitality
Achmad Yusuf
Corporate Head of Online Revenue
Robin Hood Inn & Suites drives $200k in direct revenue with just 5 emails
Robin Hood Inn & Suites
Sam Kirsch
General Manager
Royal Garden Achieves 40% Repeat Booking Rate
Royal Garden Hotel
Mark Anderson
Commercial Deputy General Manager
Royal Plaza on Scotts generates $145K (SGD) in 4 months!
Royal Plaza on Scotts
Aulia Fraquelli
Digital Marketing Manager
How S Hotels & Resorts drove nearly $710k in direct revenue with Revinate
S Hotels & Resorts
Thom Dirkse
Director of Digital Marketing
How Salamander Collection achieved $45M in direct revenue
Salamander Collection
Liz Longo Martin
Vice President of Marketing
How Revinate helps Salt Water Vacations drive operational efficiency and bookings
Salt Water Vacations
Keri Pici
Guest Relations Manager
Sandymount Hotel Forges Closer Guest Relationships With Revinate Marketing
Sandymount Hotel
Ciara Kelly
Marketing Manager
Sawridge Inns finds Revinate so easy, anyone can use it
Sawridge Inns & Conference Centres
Isidro Jimenez
Marketing Manager
Seymour Hotels prepares for recovery, Revinate gives them the tools to do it
Seymour Hotels
Olly Appleyard
Group Sales & Marketing Manager
Solaris Hotels - Customer Case Study
Solaris Hotels
Analia Veccar
Social Media Manager
How SCP Hotels leverages zero-party data from Revinate in demand generation campaigns to drive repeat bookings
Soul Community Planet (SCP) Hotels
Amanda Reuss
Regional Director of Digital Marketing
SCP Hotels and The Importance of the Digital Guest Journey
Soul Community Planet (SCP) Hotels
Amanda Reuss
Regional Director of Digital Marketing
Spectrum Resorts – Recovering $600k with Cart Abandonment
Spectrum Resorts
Ashlee Lowry
Director of Marketing
How Revinate helped Spicers Retreats streamline guest data to enable personalized experiences
Spicers Retreats
Nick Ellis
Head of Revenue and Innovation
How Staybridge Suites found success after putting data at the heart of their marketing strategy
Staybridge Suites
Juthamas Sakulpisut (Judy)
Cluster General Manager
How data from Revinate Marketing helped StayWell Holdings drive $10M in direct revenue
StayWell Holdings
Trent Pigram
Global Marketing Manager
The Arca - Customer Case Study
The Arca
Jiho Kim
Hotel Cluster General Manager
How The Broadmoor uses Reservation Sales to increase outbound revenue
The Broadmoor
Sarah Stephens
Reservations Manager
The Inn @ Northrup Station’s journey with Revinate
The Inn @ Northrup Station
Misty Moore
Director of Sales and Marketing
How a data-first strategy drives direct bookings and builds loyalty for The iNUA Collection
The iNUA Collection
Emer Hallahan
Group Head of Marketing & Ecommerce
How The July transformed its marketing and increased their direct booking revenue
The July
Matthijs Wols
Marketing Executive
How The Lancemore Group turned email into its best direct revenue channel and cut back resources in the process
The Lancemore Group
Chantelle Veness
Group Director of Sales & Marketing
How The Landmark London drove £2m in sales with Revinate Marketing
The Landmark London
Richard Kratochvíl
Assistant Revenue Manager
How The Marker Waterfront Resort Key West and Southernmost Beach Resort scaled their reservations team and drove $4.9M in revenue
The Marker Key West Harbor Resort
Jody-Kay Rivas
Director of Front of Office and Reservations
Personalized Marketing Builds Loyalty Across Expanding Hotel Group
The New Orleans Hotel Collection
Irene Pallais
Digital Marketing Director
How Ovolo Hotels realized 52x ROI with Revinate Cart Abandonment within 2 months
The Ovolo Group
Stephen Howard
Group Director of Marketing
How the Quay Hotel and Spa boosted direct channel revenue with Revinate
The Quay Hotel and Spa
Shaun Oldfield
House Manager
How Revinate empowered The Redwood Riverwalk, a boutique motel, to generate 5x ROI with their monthly newsletters alone
The Redwood
Jeff Durham
Owner
The Richardson Hotel Group doubles open rates with Revinate
The Richardson Hotel Group
Joe Venton
Digital & Creative Marketing Lead
How The Slate, a Phuket Pearl Resort, drove revenue through personalization in their email marketing
The Slate
Claude Sauter
General Manager
Revinate Marketing – A Lifeline During the Pandemic
The Stafford Collection
Cassie Delaney-Brown
Marketing Team
How Thompson Seattle leverages RezForce to improve call conversion
Thompson Seattle
Jordan Kinder
Revenue Manager
TPG Hotels & Resorts’ journey to marketing success
TPG Hotels & Resorts
Allie Singer
Vice President, Marketing & Digital Strategy
TradeWinds Island Grand - Customer Case Study
TradeWinds Island Grand
How Triumph Hotels drove $17M in lifetime revenue and beat 2019 by 25%
Triumph Hotels
Ben Chan
Vice President of Revenue Strategy
Tropica Island Resort Drives 6x ROI
Tropica Island Resort
Sarah Aitken
Marketing Coordinator
How Twin Farms leverages data to regularly engage its loyal guests and drive direct revenue
Twin Farms
Andy Luersen
Twin Farms Marketing Consultant
How Van der Valk – Sassenheim Leiden Hotel doubles leisure revenue
Van der Valk Hotel Sassenheim-Leiden
Juliette Hilders
Marketing and Communications Manager
View Hotels achieves year-on-year increases with Revinate, despite Covid-19
View Hotels
Will Seggos
The Digital Strategy and Technology Director
Villa Hotels & Resorts Finds Success in Data-Driven Marketing with Revinate
Villa Hotels & Resorts
Murad Hassan
Director of Business Development
Village Realty More Bookings with Better Marketing
Village Realty
How Vintage Hotels drives guest engagement with Ivy, Revinate’s text messaging solution
Vintage Hotels
Kelly Exelby
General Manager, Prince of Wales
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