Case Study: Brittain Resorts & Hotels achieves $54M in revenue in 2 years with Revinate Marketing

Brittain Resorts and Hotels Makes $54 Million with Revinate

Brittain Resorts & Hotels, based in Myrtle Beach, SC, operates 18 resorts with 4,700 rooms across the East Coast, Southeast and Great Lakes regions. With an 11-person marketing team, their main challenges were increasing direct bookings, driving repeat stays, and keeping a large guest database accurate and actionable.

They implemented Revinate’s guest data platform to manage multi-property marketing from a single account, using group-level templates, automated campaigns and the Arrivals Report to clean data and target guests. Over two years the program drove $54 million in attributable revenue, with automated campaigns generating over $200k this year so far, plus a 45% revenue increase, 72% higher open rates, and strong upsell performance.

Brittain Resorts and Hotels

Nicole Middleton

Database Marketing Manager