Case Study: Ambiente™ Sedona achieves higher direct revenue and bookings with Revinate

Ambiente, A Landscape Hotel, achieves success through segmentation and outbound revenue generation

Ambiente™ Sedona, a luxury adults-only resort in Sedona, Arizona, wanted to create a standout guest experience while driving more direct and repeat bookings. To support that vision, the hotel turned to Revinate, using Revinate Marketing and Reservation Sales to strengthen personalized guest communication and revenue generation.

Revinate helped Ambiente™ Sedona segment guests, automate email campaigns, and run outbound voice-channel sales efforts. The results were strong: monthly newsletters drove nearly $300K in room revenue, cart-abandonment emails generated close to $264K in direct bookings, and outbound revenue grew 1,800% since 2022. Overall, Revinate contributed $780K in lifetime direct revenue via email and $340K in voice-channel outbound revenue, with average campaign open rates of 49% and click-through rates of 4%.

Ambiente™ Sedona

Brent Graef

General Manager