Case Study: Lore Group drives €1.1m in direct revenue with Revinate

Why data is better than gold at Lore Group’s Pulitzer Amsterdam

Lore Group, the international hospitality company behind Pulitzer Amsterdam, needed a better way to turn guest data into stronger marketing, improved reporting, and more direct revenue. Using Revinate and Revinate Marketing, the group wanted both brand-level visibility and property-level tools to collect feedback and engage guests more effectively.

Revinate helped Pulitzer Amsterdam create polished newsletters, automate campaigns, and segment and personalize communications while staying GDPR-compliant. The results included a 45% average open rate, a 2.5% CTR, €100k in direct revenue from newsletters alone, €4,500 from a cancellation recovery campaign in one month, and €1.1m in total direct revenue driven by Revinate Marketing.

Lore Group

Fabien Dini

Head of Digital