Case Study: Crown & Champa Resorts achieves $3M in lifetime revenue with Revinate Marketing

How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue

Crown & Champa Resorts, a luxury Maldives resort collection, needed to modernize marketing for its small team as competition intensified and guests increasingly expected personalized communication. Its previous email solution made it hard to launch promotions quickly, track conversions, and reach the full guest database across properties, so the company turned to Revinate and its Revinate Marketing platform.

Revinate implemented automated, segmented email marketing with real-time analytics to help Crown & Champa Resorts send personalized newsletters and offers at scale. The results were strong: the resort group generated $3M in lifetime revenue in 10 months, achieved 450% more revenue than before Revinate Marketing, and saw performance such as a 35% average open rate and $19K average room revenue per campaign.

Crown & Champa Resorts

Ruchira Wimalaratne

Director of E-Commerce