Case Study: Sandymount Hotel achieves stronger guest relationships and repeat stays with Revinate Marketing

Sandymount Hotel Forges Closer Guest Relationships With Revinate Marketing

Sandymount Hotel, the largest and oldest family-run hotel in Dublin, was struggling with a manual email process that made guest communication slow and inconsistent. Using Revinate Marketing, the hotel wanted to replace time-consuming list exports and campaign uploads with a more automated, revenue-driving approach to better inform guests and improve reviews, especially during busy game days near Aviva Stadium.

Revinate implemented an integrated marketing solution connected to Sandymount Hotel’s PMS, automating transactional emails and freeing the team to focus on special offers and targeted campaigns. The result was smoother guest communication, added upsell opportunities, stronger post-stay relationships, and support for winning “Europe’s Leading Green Hotel” at the World Travel Awards three years in a row, helping drive both guest loyalty and revenue.

Sandymount Hotel

Ciara Kelly

Marketing Manager