Zuora B2B Case Studies & Customer Successes

Zuora provides a leading monetization suite for modern businesses across all industries, enabling companies to unlock and grow customer-centric business models. Zuora serves as an intelligent hub that monetizes and orchestrates the complete quote to cash and revenue recognition process at scale. Through its industry leading technology and expertise, Zuora helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the Americas, EMEA and APAC. To learn more about the Zuora monetization suite, please visit www.zuora.com

24 Hour Fitness - Customer Case Study

24 Hour Fitness

Katie Healon

VP Treasurer

ABB - Customer Case Study

ABB

Sinan Keilani

Assistant Vice President

Acer - Customer Case Study

Acer

Mailin Jappe

Director of XaaS

Acquia achieves scalable, automated subscription billing with Zuora

Acquia

Chris Brookins

VP Engineering and Product Management

AIMS360 achieves 100% subscription transition and increased recurring revenue with Zuora

AIMS360

Shahin Kohan

President

Air achieves scalable recurring billing and accelerated growth with Zuora

Air

Igor Valandro

CEO

Alcatel‑Lucent Enterprise achieves flexible subscription billing and faster time-to-market with Zuora

Alcatel-Lucent Enterprise

Pierre-Yves Noel

Cloud Services Product Owner

AppDynamics - Customer Case Study

AppDynamics

Nikki Wong

Director of Project Management

Arrow achieves scalable, automated subscription management and billing with Zuora

Arrow Electronics

Matt Anderson

Chief Digital Officer & President

Asana - Customer Case Study

Asana

Sid Sanghvi

Head of Finance Business Applications

Bamboo Rose achieves scalable SaaS recurring revenue growth with Zuora

Bamboo Rose

BetterCloud achieves 1,000 paying customers in the first month with Zuora

BetterCloud

Bart Hacking

CFO

BizLibrary achieves 134% upsell growth, higher renewals and customer engagement with Zuora

BizLibrary

Shannon Kluczny

Vice President of Client Success

Box achieves growth from $3M to $500M and enterprise-scale billing with Zuora

Box

Dylan Smith

CFO & Co-Founder

Briggs & Stratton achieves rapid InfoHub launch and automated subscription billing with Zuora

Briggs & Stratton

Rick Carpenter

VP of Corporate Marketing

Buildium achieves flexible pricing and automated billing with Zuora

Buildium

Melissa Clucas

Controller

Cambium Networks - Customer Case Study

Cambium Networks

Mike Glish

Vice President of Solutions

Carbar reduces time-to-subscribe from days to minutes and scales billing with Zuora

Carbar

Des Hang

Co-Founder and CEO

Carbonite, a cloud data-protection provider, achieves faster time-to-market and pricing agility with Zuora

Carbonite

Irwin Weiss

Vice President Information Technology

CLEAR achieves flexible pricing and scalable subscription billing with Zuora

CLEAR

Ken Cornick

COO and Founder

Clyde - Customer Case Study

Clyde

Remo Girard

Head of Technology & Product

CollabNet achieves flexible subscription pricing and scalable billing with Zuora

CollabNet

Guy Marion

VP & GM of Cloud Services

ConstructConnect - Customer Case Study

ConstructConnect

Dave Storer

Controller and Vice President

DAZN (live sports OTT) achieves rapid global launch and scalable subscription billing with Zuora

DAZN

Ben Lavendar

Chief Product Officer

Deputy achieves rapid churn reduction and streamlined subscription billing with Zuora

Deputy

Ashik Ahmed

Chief Executive Officer

DocuSign achieves scalable global subscription management and flexible pricing with Zuora

DocuSign

Eric Johnson

Chief Information Officer

Dyn achieves scalable, automated billing and rapid growth with Zuora

Dyn

Gray Chynoweth

COO

eMoney Advisor achieves subscription-scale billing and 100X faster invoicing with Zuora

eMoney Advisor

Megan Murray

Chief Financial Officer

Enercare - Customer Case Study

Enercare

Danny Gallo

Senior Vice President of Finance

F5 Networks - Customer Case Study

F5 Networks

Charles Chen

Director, Product Management

Falcon.io achieves 700% recurring revenue growth with Zuora

Falcon.io

Ulrik Bo Larsen

Founder and CEO

Fender launches Fender Play and reaches 1M+ subscribers with Zuora

Fender

Jim Broenen

Chief Financial Officer

FIPP - Customer Case Study

FIPP

John Schlaefli

Chief Revenue Officer

FireHost - Customer Case Study

FireHost

Katrena Drake

Director of European Operations

Fortinet achieves ASC 606 compliance and automated, scalable revenue recognition with Zuora RevPro

Fortinet

Janette Falls

Vice President, Revenue and Order Operations

Gainsight - Customer Case Study

Gainsight

Karl Mosgofian

Chief Information Officer

GoPro - Customer Case Study

GoPro

Rahul Iyengar

Senior Director, Software Engineering

Highland News & Media - Customer Case Study

Highland News & Media

Steve Barron

Publishing Director

British smart-home leader Hive achieves 70% customer growth and launches subscription services with Zuora

Hive

Roy Vella

Hive (smart-home provider) turns devices into flexible subscription services with Zuora's subscription platform

Hive

Jo Cox

Commercial Director

Hobsons achieves subscription revenue visibility and streamlined pricing with Zuora

Hobsons

Jennie Fimbres

Director of Information Services

Hodges-Mace achieves streamlined billing and actionable customer insights with Zuora

Hodges-Mace

Ron Shah

Chief Financial and Operations Officer

Hudl achieves 100+ hours/month time savings and automated billing operations with Zuora Central Platform’s Workflow

Hudl

Devin Schroeder

Revenue Operations Analyst

Hudl - Customer Case Study

Hudl

Stephanie Thorin

Senior Manager of Revenue Accounting

Informatica achieves rapid launch of pay-as-you-go cloud subscriptions in 60 days with Zuora

Informatica

Darren Cunningham

VP of Marketing

InsideView achieves scalable, flexible subscription commerce and billing with Zuora

InsideView

Lisa Bailey

Vice President of Operations

Inspirato achieves scalable growth, cuts payment failures and halves month‑end close with Zuora

Inspirato

Sebastian Gnagnarella

SVP of Technology

Invoca achieves flexible pricing and automated billing with Zuora

Invoca

Julie Stead

VP of Marketing

Jimdo achieves rapid global expansion and multi-currency subscription billing with Zuora

Jimdo

Christian Springub

Co-Founder

Karbon achieves 2x+ annual growth and scalable subscription billing with Zuora

Karbon

Stuart McLeod

Chief Executive Officer

Kayo Sports achieves rapid launch and seamless subscription billing with Zuora

Kayo Sports

Adam King

Chief Data and Audience, Commerce Operations Officer

Konecranes doubles product rate plans and grows active subscribers 29% with Zuora

Konecranes

Raheel Farhat

Digitalization & Transformation Lead

LeadDev - Customer Case Study

LeadDev

Dave Fletcher

Co-Founder

LEAP Legal Software achieves seamless global cloud billing and large‑scale subscription migration with Zuora

LEAP Legal Software

Jon Wright

Global Operations Officer

Lever achieves scalable subscription management and faster growth with Zuora

Lever

Litmus achieves global expansion and increased customer retention with Zuora

Litmus

Paul Farnell

CEO

Marketo - Customer Case Study

Marketo

Phil Fernandez

CEO

MarketWise - Customer Case Study

Marketwise

Ryan Herzek

Director of Revenue Operations

Mediafin - Customer Case Study

Mediafin

David Kronfeld

Marketing Director & Chief Data Officer

MediaHuis - Customer Case Study

Mediahuis

Olivier Schwaanhuyser

Strategic Product Owner, Digital Acceleration, NRC

MINDBODY achieves SOX‑compliant, scalable subscription billing and 56% subscription revenue growth with Zuora

Mindbody

Brian Wong

Business Systems Analyst

Mindvalley achieves 25% recurring revenue growth and streamlined subscription billing with Zuora

Mindvalley

Hannah Zambrano

Senior Partner

MJ Freeway, the ERP for the cannabis industry, achieves streamlined quote-to-cash and ASC 606 compliance with Zuora

MJ Freeway

Jessica Billingsley

Co-founder and Chief Operating Officer

KeepTruckin - Customer Case Study

Motive

Ben Seeman

Credit and Collections Manager

NCR Corporation meets tight launch deadline and reduces operational overhead with Zuora

NCR Corporation

Bill Plummer

Former Head of Business Enablement

Newspapers of New England, Inc. - Customer Case Study

Newspapers of New England, Inc.

Gary Lavariere

Chief Revenue Officer

Nutanix - Customer Case Study

Nutanix

Tony Zhang

Senior Revenue Manager

PagerDuty - Customer Case Study

PagerDuty

Oriana Lemme

Director of Growth

PeakCommerce achieves scalable consumption-based pricing and streamlined order-to-cash with Zuora Central (Zuora)

PeakCommerce

Gerald Soto

Co-Founder and CEO

Penske Media Corporation achieves agile subscription billing and real-time customer insights with Zuora

Penske Media Corporation

Jenny Connelly

Senior Vice President of Product and Technology

Pexip achieves rapid international expansion and scalable subscription billing with Zuora

Pexip

Matt Hansen

VP of Operations

Poly achieves automated, real-time revenue recognition and ASC 606 compliance with Zuora Revenue

Poly

Chris Gomez

Senior Manager, Revenue Operations

Prezi achieves scalable B2B billing and faster product launches with Zuora

Prezi

Karen Tang

Head of Customer Operations

Procore Technologies achieves 75% faster financial close and streamlined software orders with Zuora

Procore Technologies

Kevin Spinelli

Senior Director of Financial Systems

Raconteur - Customer Case Study

Raconteur

Fayez Shriwardhankar

Head of Data

Radiuz achieves a sub-4-month B2C launch and scalable subscription billing with Zuora Billing

Radiuz

Victor van den Berg

Chief Executive Officer

rankingCoach - Customer Case Study

rankingCoach

Daniel Wette

Chief Executive Officer & Co-Founder

Reed Business Information achieves over 10% subscription revenue growth with Zuora

Reed Business Information

Dan Olley

CIO

Riskalyze achieves rapid growth and streamlined billing with Zuora

Riskalyze

Marcel Weiland

Product Manager

Riverbed - Customer Case Study

Riverbed

Mark Million

Director of Revenue Accounting

Sage achieves subscription transformation and double-digit recurring revenue growth with Zuora

Sage

Stephen Kelly

CEO

Schibsted doubles digital subscription revenue to NOK 1B and consolidates subscription management with Zuora

Schibsted

Carl Friberg

Product Manager of Subscriptions

Schneider Electric achieves recurring-revenue transformation and streamlined billing with Zuora

Schneider Electric

Cyril Perducat

Executive Vice President IoT & Digital Transformation

Secureframe - Customer Case Study

Secureframe

Lauren Feeney

Financial Controller

SendGrid - Customer Case Study

SendGrid

Jim Franklin

CEO

Servcorp - Customer Case Study

ServCorp

Matthew Baumgartner

COO

ShopKeep achieves scalable global subscription billing and rapid growth with Zuora

ShopKeep

Siemens Healthineers achieves subscription-scale automation and 75% faster processing with Zuora

Siemens Healthineers

Jan Goepel

IT Strategist

SMTP achieves faster, error-free billing and halves billing and audit time with Zuora

SMTP

Ruslan Bondarev

CTO

StackPath automates billing and saves 120 hours per month with Zuora

StackPath

Kim Ledesma

VP, Billing and Business Information Systems

Structured Credit Investor - Customer Case Study

Structured Credit Investor

John Owen Waller

MD and Founder

Surf Air achieves rapid route expansion and revenue clarity with Zuora

Surf Air

Mac Kern

Director of Planning

Swiftpage (contact management & email marketing platform) achieves 131% ARR growth with Zuora subscription management

Swiftpage

Joe Greenspan

VP of Commercial Operations

TeamSpirit achieves rapid growth and IPO-ready accounting with Zuora

TeamSpirit

Koji Ogishima

Chief Executive Officer

TerrAvion achieves scalable growth and streamlined order-to-revenue with Zuora

TerrAvion

Robert Morris

Chief Executive Officer

The Globe and Mail - Customer Case Study

The Globe and Mail

Susan Kelly

Managing Director, IT Infrastructure & Business Applications

The Guardian achieves rapid global membership growth (100,000+ members) with Zuora

The Guardian

David Magliano

Managing Director, Membership, Marketing and Consumer Revenue

The Mainichi Newspapers - Customer Case Study

The Mainichi Newspapers

Hiroyuki Takazoe

Chairman, Digital Transformation Committee

The Seattle Times achieves 30% higher digital conversions and 25% improved retention with Zuora

The Seattle Times

Curtis Huber

Senior Director, Circulation and Audience Revenue

Thync achieves rapid go-to-market and automated subscription management with Zuora

Thync

Isy Goldwasser

CEO

Ubisoft - Customer Case Study

Ubisoft

Casilda Sánchez-Blanco

Product Lead

Unify transforms to SaaS and gains 500,000 subscribers with Zuora

Unify

Paul Cunningham

CMO

Visiomed Group launches Bewell Connect as a subscription and accelerates growth with Zuora

Visiomed Group

Eric Sebban

CEO, Founder, and Chairman

Visma | Raet achieves unified billing and rapid subscription growth with Zuora

Visma

Tom van Dael

Finance and IT Director

WorthPoint achieves almost 40% revenue growth with Zuora

WorthPoint

Will Seippel

Chief Executive Officer and Co-Founder

Xplornet achieves rapid service launches and strong revenue growth with Zuora’s commerce and billing platform

Xplornet

Cathy MacDonald

Executive Vice President, IT

Zendesk achieves scalable subscription billing and analytics to support rapid growth with Zuora

Zendesk

Zack Urlocker

COO

Zoom achieves scalable billing and rapid growth with Zuora

Zoom

Sunil Madan

Head of Business Operations

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Zuora B2B Case Studies & Customer Successes

Case Studies

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