Case Study: Acquia achieves scalable, automated subscription billing with Zuora

Acquia - Customer Case Study

Acquia, which helps organizations manage content, communities, and commerce on the Drupal platform, experienced rapid growth after launching Drupal Gardens. Their in-house billing system couldn’t scale to handle the surge in transaction volume and the increasing complexity of a multi‑revenue subscription model, requiring automated user management, flexible pricing/packaging, and support for monthly and annual billing with dynamic discounts.

Acquia selected Zuora to run its entire billing operation. Zuora automated high‑volume credit card processing, pricing and packaging, and backend subscription workflows, giving Acquia the uptime and agility they needed and freeing engineering to focus on product development—today Zuora handles all of Acquia’s credit‑card commerce.

Acquia

Chris Brookins

VP Engineering and Product Management