Case Study: CollabNet achieves flexible subscription pricing and scalable billing with Zuora

CollabNet - Customer Case Study

CollabNet, a cloud infrastructure company that builds collaborative platforms for software developers (many open-source), needed a better way to launch services and tailor pricing across markets. Their existing billing infrastructure was consuming about 25% of the product roadmap, forcing the team to spend more time on billing mechanics than on building their core collaboration tools.

By adopting Zuora, CollabNet outsourced billing and gained the ability to flex, test, and iterate on pricing, packaging, and billing models (utility-, user-, or service-level based). The change let them refocus on product development, deliver pricing that customers value, and scale to 440,000+ subscribers in 100+ countries.

CollabNet

Guy Marion

VP & GM of Cloud Services