Case Study: Hodges-Mace achieves streamlined billing and actionable customer insights with Zuora

Hodges-Mace - Customer Case Study

Hodges‑Mace, LLC is a provider of employee benefits communication and custom enrollment services for large U.S. employers. After acquiring two technology firms, the company’s financial profile shifted toward recurring revenue and exposed tactical challenges — labor‑intensive invoicing, manual billing and payments, and fragmented reporting that limited visibility into customer data.

Hodges‑Mace implemented Zuora to manage subscription revenue, streamlining invoicing, billing, payments and out‑of‑the‑box reporting for metrics like MRR and ARR. The platform reduced manual work, improved month‑end close efficiency and boosted team morale, while giving sales and marketing actionable customer intelligence from consolidated data.

Hodges-Mace

Ron Shah

Chief Financial and Operations Officer