Case Study: British smart-home leader Hive achieves 70% customer growth and launches subscription services with Zuora

Hive - Customer Case Study

Hive, the British smart‑home leader with more than 660,000 hubs installed, shifted from a product‑led model to a suite of subscription services and needed an order‑to‑cash platform to launch and manage those connected offerings.

Zuora provided a single, scalable platform for self‑service signups, flexible pricing and packaging, automated billing and global payments, enabling Hive to quickly monetize new services—driving higher ARPU, faster launches (including the Welcome Home bundle) and a 70% surge in customers.

Hive

Roy Vella

VP