Case Study: Surf Air achieves rapid route expansion and revenue clarity with Zuora

Surf Air - Customer Case Study

Surf Air is an all-you-can-fly membership airline serving the U.S. West Coast that launched in 2013. Rapid growth exposed gaps in revenue visibility, member-level controls and reservation access, and the team needed to respond quickly with new routes and multi-dimensional pricing.

Zuora provided flexible, scalable pricing and packaging, subscriber insights and improved financial reporting so Surf Air could manage multiple membership products and tie access into their reservation system. Within two years the airline expanded to nine destinations and aircraft, developed a membership waitlist, and gained the revenue clarity and investor-ready reporting it needed.

Surf Air

Mac Kern

Director of Planning