Case Study: Invoca achieves flexible pricing and automated billing with Zuora

Invoca - Customer Case Study

Invoca, a cloud applications company that provides call performance marketing and call-intelligence solutions for Fortune 1000 and Inc. 500 brands, needed a pricing and billing system that could handle multiple usage dimensions (minutes, calls, phone numbers, voice prompts) alongside recurring monthly charges and a negotiated sales process. The complexity of tracking varied metrics and manually calculating invoices made scaling difficult.

Zuora’s subscription management platform gave Invoca advanced pricing and packaging flexibility, automated usage-based billing, and faster quote-to-subscription changes for sales. The result: more accurate, time-saving billing, better visibility into TCV/ARR/MRR for data-driven decisions, and support for continued rapid growth — including a recent $30M Series D — with Zuora as a long-term partner.

Invoca

Julie Stead

VP of Marketing