Zuora
104 Case Studies
A Zuora Case Study
TeamSpirit, a cloud applications provider founded in 1996 and a Salesforce AppExchange Premier Partner, offers an integrated platform for attendance, expense management, time tracking and approval workflows. Its in-house billing system created accounting headaches—complex monthly and daily subscription calculations required heavy manual fixes and diverted development resources at a time when the company needed stronger accounting integrity for an impending IPO.
TeamSpirit implemented Zuora to manage subscriptions, gaining pricing and packaging flexibility, smooth plan transitions, and Japan-specific tax and support. Zuora restored accounting confidence for a successful IPO, freed the team to focus on product and customers (allocating ~80% of resources to value-adding work), and helped drive rapid growth to 255,000 users across 1,300 companies with a 50% CAGR.
Koji Ogishima
Chief Executive Officer