Case Study: Poly achieves automated, real-time revenue recognition and ASC 606 compliance with Zuora Revenue

Poly - Customer Case Study

Poly, formed from the merger of Polycom and Plantronics, is a global communications leader that had been struggling with a manual, spreadsheet‑based process for allocating revenue on hundreds of thousands of complex, multi‑element contracts. The labor‑intensive approach required a full‑time person, delivered no real‑time visibility into allocations or backlog, and couldn’t scale or provide the granularity auditors and the business required—prompting a search for a revenue recognition solution during an ERP overhaul.

Poly implemented Zuora Revenue, integrating an enterprise‑grade, ASC 606‑compliant revenue recognition platform with its ERP to automate allocations and handle complex allocation rules and accounting scenarios. The solution delivered real‑time dashboards and reporting, processed hundreds of thousands of transactions, reduced management reporting time, improved forecasting and margin visibility by product line, enabled better pricing decisions, and provided a scalable foundation for future growth.

Poly

Chris Gomez

Senior Manager, Revenue Operations