Case Study: Schneider Electric achieves recurring-revenue transformation and streamlined billing with Zuora

Schneider Electric - Customer Case Study

Schneider Electric, a global leader in energy management and industrial automation, set out to shift from a product‑centric business to a customer‑centric, outcomes‑driven model. The company needed to convert a large portion of its diverse, multi‑channel business—including sales through partners, direct channels, and online—to a recurring‑revenue subscription model while handling complex billing and global accounting needs.

Zuora’s billing system provided flexible, subscription‑first billing with out‑of‑the‑box revenue recognition, subscription‑level GL segmentation, multi‑currency support, and seamless Salesforce integration. The result: more predictable recurring revenue, improved operational efficiency, a unified customer view for sales and support, and the ability to rapidly launch and scale new services and offers—helping Schneider focus on expanding consultative services and improving access to energy.

Schneider Electric

Cyril Perducat

Executive Vice President IoT & Digital Transformation