Case Study: Alcatel‑Lucent Enterprise achieves flexible subscription billing and faster time-to-market with Zuora

Alcatel-Lucent Enterprise - Customer Case Study

Alcatel‑Lucent Enterprise, a communications and networking provider for businesses, needed to shift from selling traditional product licenses to service- and subscription-based offerings to stay competitive. Their existing IT landscape (SAP and Oracle ERPs) lacked the subscription finance, billing, and payment capabilities required to support new recurring- and service-based pricing models and faster time-to-market.

ALE selected Zuora to manage subscription finance, billing, payments, and flexible pricing/packaging across on‑premise and cloud offerings. The Zuora platform enabled new business models, greater agility, faster service launches, and the ability to handle invoices and payments for customers and partners, unlocking both top‑line growth and bottom‑line efficiencies.

Alcatel-Lucent Enterprise

Pierre-Yves Noel

Cloud Services Product Owner