Case Study: Unify transforms to SaaS and gains 500,000 subscribers with Zuora

Unify - Customer Case Study

Unify, an Atos brand and a leading global communications software provider serving roughly 75% of the Fortune Global 500, needed to transform its Circuit collaboration product from a hardware‑centric offering to a cloud subscription service. The company required an order‑to‑cash system that could handle flexible per‑customer monthly billing, multiple service packages, ecommerce and free trials to support a “land and expand” strategy, but its processes and people were optimized for the legacy business model.

Unify selected Zuora and deployed Zuora Central for billing and Zuora Insights for real‑time subscriber reporting, going straight to proof of concept without overhauling existing systems. The implementation enabled monthly subscriptions and flexible consumption, helped Circuit scale to about 500,000 paying users, accelerated market penetration, and positioned Unify to extend a subscription model across more products.

Unify

Paul Cunningham

CMO