Case Study: Servcorp achieves scalable subscription billing and faster innovation with Zuora

Servcorp - Customer Case Study

Servcorp, a provider of virtual offices and executive suites, wanted to launch a new subscription-based virtual telephone service in Australia and Japan but needed a way to unify subscription, billing, and finance operations. Its existing systems were siloed, inflexible, and too manual to support new pricing and promotions efficiently, so Servcorp turned to Zuora and its subscription management platform.

Zuora implemented a single platform that connected pricing, quoting, orders, billing, payments, and analytics, while also automating online payment processing. With Zuora, Servcorp launched the market’s first cloud-based virtual telephone service and gained better visibility into key metrics like MRR, TCV, and renewal rates, helping it expand its international client base and shift more resources toward innovation and growth.

ServCorp

Matthew Baumgartner

COO