Case Study: SendGrid achieves scalable subscription growth with Zuora

SendGrid - Customer Case Study

SendGrid, a leading cloud communication platform processing over 36 billion emails a month, needed a scalable infrastructure to support rapid customer and transaction growth, improve billing and reporting, and gain better business visibility on the road to public market readiness. Its homegrown system couldn’t keep up with increasing complexity, so SendGrid turned to Zuora for help.

Zuora implemented a highly automated subscription platform that unified revenue data, simplified usage-based billing, and supported pricing changes and new discount models. As a result, SendGrid achieved a one-day revenue close, real-time access to revenue and customer data, and stronger decision-making, helping it grow from a startup to a public company with 58,000 customers worldwide.

SendGrid

Jim Franklin

CEO