Case Study: ZOLL Data Systems improves collections and cash flow visibility with Zuora

Zoll - Customer Case Study

Zoll Data Systems, a software and technology company, needed a better way to manage overdue invoices, customer commitments, and cash flow forecasting. The team had been relying on a manual collections process, and turned to Zuora and its Collections product to bring more structure and visibility to financial operations.

Zuora implemented Zuora Collections in about four weeks, with two weeks for configuration and two for testing, then ZOLL went live. The solution automated follow-ups, centralized invoices, notes, and payment history, and improved collaboration with customers; as a result, ZOLL gained more accurate cash flow forecasting, better insight into payment patterns, and improved DSO while freeing collectors to focus on relationships instead of chasing overdue invoices.

Zoll

Sandy King

Director of Operational Accounting