Case Study: Riverbed achieves 90% faster close and revenue automation with Zuora Revenue

Riverbed - Customer Case Study

Riverbed, a software and hardware provider focused on network performance, application performance, and WAN optimization, was struggling to keep up with complex revenue recognition as its product portfolio and contract volume grew. Manual, spreadsheet-based processes created inefficiencies, audit risk, and made tasks like allocation and SSP analysis increasingly difficult.

Riverbed implemented Zuora Revenue to automate and standardize revenue recognition, complex allocations, and SSP calculations. With Zuora, Riverbed reduced its book close from weeks to just 4–5 days, cut SSP analysis time by more than 90%, and shortened a week-long process to half a day, while improving accuracy and financial visibility across the business.

Riverbed

Mark Million

Director of Revenue Accounting