Case Study: Gainsight reduces month-end close time and streamlines revenue operations with Zuora Revenue

Gainsight - Customer Case Study

Gainsight, a high-growth software company, was struggling with complex revenue recognition and manual month-end close processes that were time-consuming, error-prone, and difficult to scale. Before using Zuora, the team lacked real-time visibility into revenue data, making audits, reporting, and quarterly closes a heavy lift.

Gainsight implemented Zuora Revenue, with support from Zuora Professional Services, to automate revenue-related processes and improve reporting accuracy. The results included about a 30% faster month-end close, audits completed in half the time, fewer errors, better forecasting, and more time for strategic work. With Zuora Revenue, Gainsight gained stronger visibility and confidence in its revenue data as it continues to grow.

Gainsight

Karl Mosgofian

Chief Information Officer